Search Results for Satisfaction.

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108 Results Found

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Marketing : connecting with customers

Harrell, Gilbert D.

Format:

Books

Publication Date

2002

Excerpt:

Consumer satisfaction.

Available: Copies:

Consumer behaviour : implications for marketing strategy

Neal, Cathy M.

Format:

Books

Publication Date

2002

Excerpt:

alternatives; 6. Outlet selection and purchase; 7. Postpurchase processes, customer satisfaction and consumer

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The agenda : what every business must do to dominate the decade

Hammer, Michael, 1948-

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

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The loyalty effect : the hidden force behind growth, profits, and lasting value

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Consumer satisfaction.

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Good work : when excellence and ethics meet

Gardner, Howard.

Format:

Books

Publication Date

2001

Excerpt:

Job satisfaction.

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Emotion marketing : the Hallmark way of winning customers for life

Robinette, Scott.

Contributor biographical information http://www.loc.gov/catdir/bios/mh041/00065374.html
Publisher description http://www.loc.gov/catdir/description/mh021/00065374.html
Table of contents http://www.loc.gov/catdir/toc/mh021/00065374.html

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

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Marketing management

Kotler, Philip.

Format:

Books

Publication Date

2000

Excerpt:

Satisfaction -- The Nature of High-Performance Businesses -- Delivering Customer Value and Satisfaction

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Consumer behaviour in tourism

Swarbrooke, John.

Format:

Books

Publication Date

1999

Excerpt:

satisfaction -- Pt. 7. Conclusions and Future. 18. Conclusions. 19. The future of tourist behaviour -- Pt. 8

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter.

Format:

Books

Publication Date

1998

Excerpt:

Requirements -- 10. Satisfaction and Service Quality: Separate but Intertwined -- 11. Interpreting Findings to

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10.

Psychology and work today : an introduction to industrial and organizational psychology

Schultz, Duane P.

Format:

Books

Publication Date

1998

Excerpt:

Development -- Pt. 3. Organizational Psychology. 7. Leadership. 8. Motivation, Job Satisfaction, and Job

Available: Copies:

11.

Child and family assessment : clinical guidelines for practitioners

Wilkinson, Ian, 1953-

Format:

Books

Publication Date

1998

Excerpt:

more specific investigations -- App. 1. Marriage Satisfaction Index -- App. 2. Social Support Index. 9

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12.

Ethics

Singer, Peter, 1946-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0603/93029249-t.html
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=3057979
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0725/93029249-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0603/93029249-d.html

Format:

Books

Publication Date

1994

Excerpt:

pleasures / John Stuart Mill -- Good as the satisfaction of demands / William James -- Desirable

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