9000 -- IT Service Management Frameworks and Standards -- Information Technology Infrastructure Library

communication -- Stakeholder and reputation management -- Public relations and marketing -- Public relations and

decisions -- Promotion and communication strategies -- Pricing decisions -- Technology-driven marketing.

communication, and use of technology.

-based communication and distribution technology into every chapter. The author team's rich entrepreneurial, marketing

reading -- References -- Business Exploitation of Information and Communication Technology Systems

balancing -- Part Vi The application and content networking system: content caching, streaming, routing and

Basic concepts of information technology -- Using a computer and managing files -- Word processing