Search Results for Customer services.

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52 Results Found

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13.

Personal assistance. NQF level 4, Student's book

Paarman, S.

Format:

Books

Publication Date

2009

Excerpt:

Customer services.

Available: Copies:

14.

Successful customer service

Rowson, Pauline.

Format:

Books

Publication Date

2009

Excerpt:

Successful customer service / Rowson, Pauline.

Available: Copies:

15.

From products to services : insight and experience from companies which have embraced the service economy

Young, Laurie, 1955-

Format:

Books

Publication Date

2008

Excerpt:

From products to services : insight and experience from companies which have embraced the service

Available: Copies:

16.

Cover image for The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

The Brandpromise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!

Knapp, Duane E.

Format:

Books

Publication Date

2008

Excerpt:

Customer services.

Available: Copies:

17.

Customer care excellence : how to create an effective customer focus

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-

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18.

The art of client service

Solomon, Robert.

Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html

Format:

Books

Publication Date

2008

Excerpt:

Customer services.

Available: Copies:

19.

How Toyota became #1 : leadership lessons from the world's greatest car company

Magee, David, 1965-

Format:

Books

Publication Date

2007

Excerpt:

Customer services -- Case studies.

Available: Copies:

20.

Service management and marketing : customer management in service competition

Grèonroos, Christian, 1947-

Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html

Format:

Books

Publication Date

2007

Excerpt:

Service management and marketing : customer management in service competition / Grèonroos

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21.

Customer service : a practical approach

Harris, Elaine K.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030573.html

Format:

Books

Publication Date

2007

Excerpt:

Customer service : a practical approach / Harris, Elaine K.

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22.

Delivering knock your socks off service

Performance Associates, Inc.

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html

Format:

Books

Publication Date

2007

Excerpt:

Customer services.

Available: Copies:

23.

Care packages for your customers : an idea a week to enhance customer service

Glanz, Barbara A.

Format:

Books

Publication Date

2007

Excerpt:

Care packages for your customers : an idea a week to enhance customer service / Glanz, Barbara A.

Available: Copies:

24.

Dancing with the customer : 101 lessons towards service supremacy

Dorrian, Paul.

Format:

Books

Publication Date

2007

Excerpt:

Dancing with the customer : 101 lessons towards service supremacy / Dorrian, Paul.

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