Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders

: The Essence of Firm Structure -- Strategy Implementation Defined -- Plan the Work and Work the Plan

important -- Bots and Web Crawlers what they are, how they work -- SEO and SEM what s the difference -- The

Ch. I. Theories of the firm -- Ch. II. E-business -- Ch. III. IS/IT strategy work -- Ch. IV

: they work at cross-purposes and have conflicting goals. Results? Performance-sapping disagreements

strategy -- Setting a media strategy -- Making it work -- Processing the message -- Creative tactics

planning processes within companies; reflect recent work in the areas of resources and capabilities

controls at work / James M. Pappas, Karen E. Flaherty -- The role of the social context for strategy making

from plan -- The people side of implementation : getting the right people on board -- Strategy as work

experience that for this to work consistently over time, a dedicated communication infrastructure is needed

decision making across borders and cultures -- Ch. 14. Work motivation across cultures and borders -- Ch

Following on from an earlier work, this volume focuses on the hands-on experiences of companies