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1. 
Cover image for Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
First: An Interview with USAA's Robert F. McDermott / Thomas Teal -- How I Turned a Critical Public into
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2. 
Cover image for Choice and demand in tourism
Choice and demand in tourism
by 
Johnson, P. S.
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1534093&custom_att_2=simple_viewer
Table of contents http://www.gbv.de/dms/hbz/toc/ht004256963.PDF
Inhaltsverzeichnis Choice and demand in tourism
Format: 
Books
Publication Date 
1992
Excerpt: 
Choice and demand in tourism / Johnson, P. S.
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Allen, Debbie, 1950-
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Barrie, Barbara.
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