Verbal and nonverbal communication / Engelbrecht, Rentia.

Nonverbal communication in human interaction / Knapp, Mark L.

communication skills -- 4. Nonverbal communication skills -- 5. Listening to the customer -- 6. Customer service

Introduction to communication studies / Steinberg, Sheila, 1940- editor.

Communication mosaics : an introduction to the field of communication / Wood, Julia T., author.

appeal -- Checklist 6B: Message appeal -- Verbal communication -- Nonverbal communication -- Visual and

Managerial communication : strategies and applications / Hynes, Geraldine E.

An introduction to intercultural communication : identities in a global community / Jandt, Fred

Introduction to communication studies for Southern African students / Steinberg, Sheila.

Communication in everyday life : the basic course edition with public speaking / Duck, Steve.

Groups -- Interpersonal Style and Communication Pattern -- Nonverbal Communication -- Social Power

Interpersonal communication.