Reputation management : the key to successful public relations and corporate communication /

Investment (ROI) -- Econometrics -- Advertising Value Equivalents (AVEs) -- Payment by results -- Management

Crisis management.

-- Antianxiety drugs -- Antidementia drugs -- Introduction to milieu management -- Variables affecting the

Crisis management.

criminal justice -- Risk assessment and management : an overview -- Cognitive-behavioural social work

Management communication / Bell, Arthur H. (Arthur Henry), 1946-

debt collection -- Crisis Management -- Motorists let down by tyre fiasco -- Damage limitation

Crisis management.

Workforce crisis : how to beat the coming shortage of skills and talent / Dychtwald, Ken, 1950-

difficult assistant (and resist the urge to parent) -- New management : how to adapt to a shifting cast of

Effective crisis communication : moving from crisis to opportunity / Ulmer, Robert R., 1969-