Health services administration -- Information technology -- Evaluation.

Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter

services for the BOP ; BOP : a global opportunity ; The ecosystem for wealth creation ; Reducing corruption

hospitality services / Peter Harris -- Cross-border reporting for performance evaluation / Ian Graham -- Cost

marketing environment -- Managing marketing information -- Consumer markets and consumer buyer behavior

-- Restaurant Survival -- Getting Around -- Shopping -- Essential Services -- Sightseeing and Entertainment

Reference services (Libraries) -- Information technology.

attractions -- 10. Tourism accommodation and hospitality services -- 11. Human resource management in tourism

information and communications technologies -- 6. Human resources -- 7. Resource management -- 8. Collection

Electronic information resource searching.

Global information society : operating information systems in a dynamic global business environment /

and services -- 7. Process choice and layout decisions in manufacturing and services -- 8. Managing