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1693.

Cover image for The call centre training handbook : a complete guide to learning & development in contact centres

The call centre training handbook : a complete guide to learning & development in contact centres

The call centre training handbook : a complete guide to learning & development in contact centres

by

Wilson, John P. (John Peter), 1955 August 11-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html

Format:

Books

Publication Date

2009

Available: Copies:

1694.

Cover image for The principles and practice of change

The principles and practice of change

by

Price, Deborah.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-d.html

Format:

Books

Publication Date

2009

Available: Copies:

1695.

Cover image for Key marketing metrics : the 50+ metrics every manager needs to know

Key marketing metrics : the 50+ metrics every manager needs to know

by

Farris, Paul W.

Table of contents http://catdir.loc.gov/catdir/toc/fy0906/2009367202.html
Table of contents http://www.gbv.de/dms/zbw/58325909X.pdf

Format:

Books

Publication Date

2009

Available: Copies:

1696.

Cover image for Microsoft Exchange Server 2007 configuration (70-236)

Microsoft Exchange Server 2007 configuration (70-236)

by

Eckert, Jason W.

Format:

Books

Publication Date

2009

Available: Copies:

1697.

Cover image for South African supplement to social psychology

South African supplement to social psychology

South African supplement to social psychology

by

Mynhardt, Johannes Cornelis.

Format:

Books

Publication Date

2009

Available: Copies:

1698.

Cover image for BrandDigital : simple ways top brands succeed in the digital world

BrandDigital : simple ways top brands succeed in the digital world

BrandDigital : simple ways top brands succeed in the digital world

by

Adamson, Allen P.

Format:

Books

Publication Date

2009 2008

Available: Copies:

1699.

Cover image for Software project management

Software project management

by

Hughes, Bob.

Format:

Books

Publication Date

2009

Available: Copies:

1700.

Cover image for Windows server 2008 administrator. Lab manual.

Windows server 2008 administrator. Lab manual.

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Books

Publication Date

2009

Available: Copies:

1701.

Cover image for English for law students

English for law students

by

Van der Walt, C. (Christa)

Format:

Books

Publication Date

2009

Available: Copies:

1702.

Cover image for Money talks : communication in business contexts

Money talks : communication in business contexts

Money talks : communication in business contexts

by

Du Plessis, Danie.

Format:

Books

Publication Date

2009

Available: Copies:

1703.

Cover image for Transport and tourism : global perspectives

Transport and tourism : global perspectives

Transport and tourism : global perspectives

by

Page, Stephen, 1963-

to access electronic resource

Format:

Books

Publication Date

2009

Available: Copies:

1704.

Cover image for Improving teaching and learning in physical education

Improving teaching and learning in physical education

by

Grout, Harvey.

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=466397&site=ehost-live

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Maritz, C. J. (C. Janse)

(51)

Freeman, Angela.

(31)

South African Institute of Chartered Accountants.

(24)

Moodley, Shalina.

(12)

Koekemoer, A. D. (Alta D.), author.

(10)

Rieger, Frieda.

(10)

Freeman, A. (C. Janse)

(9)

Kotler, Philip, author.

(9)

(9)

(8)

(8)

(7)

Hibling, Andrew.

(7)

Parsons, Shaun, 1979- editor.

(7)

Cant, M. C. (Michael Colin), 1957- editor.

(6)

International Accounting Standards Board, issuing body.

(6)

Lazenby, Kobus.

(6)

Stedall, C., author.

(6)

Venter, Peet, 1964-

(6)

Bantjes, Jason.

(5)

Cant, M. C. (Michael Colin), 1957-

(5)

Creswell, John W., author.

(5)

Erasmus, Barney.

(5)

Harrop, Martin, author.

(5)

Institute of Certified Bookkeepers (South Africa)

(5)

Kerdachi, D. (Deborah)

(5)

Kotze, Phillip.

(5)

Meier, Corinne, editor.

(5)

Nieuwenhuizen, C. (Cecile), editor.

(5)

Rudansky-Kloppers, Sharon.

(5)

Thompson, Debbie.

(5)

Tuten, Tracy L., 1967- author.

(5)

(4)

Becker, Annette, 1961- editor.

(4)

Blake, May Lisa

(4)

Boshoff, Christo, editor.

(4)

Bovée, Courtland L., author.

(4)

Bowie, Lorrainne.

(4)

Burke, Rory, 1952-

(4)

Chaffey, Dave, 1963- author.

(4)

Ciampa, Mark D., author.

(4)

(4)

Drury, Colin, author.

(4)

Du Plooy-Cilliers, F. (Franzél)

(4)

(4)

Farrell, Joyce, author.

(4)

Ferreira, E. J. (Edmund John), author.

(4)

(4)

Geach, Walter D.

(4)

(4)

Gouws, Sonia, 1956-

(4)

Hague, Rod, author.

(4)

Hanlon, Annmarie, author.

(4)

IFRS Foundation

(4)

Iszatt-White, Marian, author.

(4)

Koppeschaar, Z. R.

(4)

Koppeschaar, Z. R., author.

(4)

Kotler, Philip.

(4)

(4)

Le Roux, Carine.

(4)

Lubbe, Ilse, author.

(4)

Lätti, Mari, 1944-

(4)

(4)

(4)

(4)

Maritz, Janse Hibling, Andrew

(4)

(4)

McCormick, John, 1954- author.

(4)

McDaniel, Carl, Jr., 1941- author.

(4)

Modack, Goolam, author.

(4)

(4)

(4)

(4)

South Africa, enacting jurisdiction.

(4)

Sowden-Service, Cathrynne, author.

(4)

(4)

Thill, John V., author.

(4)

(4)

Tomsho, Greg, author.

(4)

Van der Waldt, Gerrit, 1965-

(4)

(4)

Walstra, Karen.

(4)

(4)

Awerbuck, Diane, author.

(3)

Bagraim, Jeffrey, contributor.

(3)

(3)

Bantjes, Jan, author.

(3)

Beverland, Michael, author.

(3)

Bezuidenhout, Christiaan.

(3)

Bezuidenhout, Maylani.

(3)

Bosman, Linda, author.

(3)

(3)

Brevis, Tersia, 1967-

(3)

(3)

Bruwer, Lizelle, 1979- author, editor.

(3)

(3)

(3)

Carnelley, M. (Marita), 1962-

(3)

Cass, S. C., author.

(3)

Coetzee, K. (Karina), editor ; author.

(3)

Coetzee, Melinde.

(3)

Cronjé, Shani.

(3)

Cucciolillo, Doria, author.

(3)

(3)

(3)

De Hart, Kerry, author.

(3)

Ehlers, Tienie.

(3)

Erasmus, A. W. (Annatjie W.)

(3)

Evans, R. (Rinelle), 1956-

(3)

Farrell, Joyce.

(3)

Fleer, Marilyn.

(3)

(3)

Gordon-Davis, Lisa, 1966-

(3)

(3)

(3)

(3)

Heywood, Andrew, author.

(3)

Hugo, Anna, 1947-

(3)

Ireland, R. Duane, author.

(3)

John Wiley & Sons, publisher.

(3)

Johnson, Gerry, author.

(3)

Joubert, Ina, editor.

(3)

Kemp, Gerhard, 1973- editor.

(3)

Kirsten, Monica, author.

(3)

Koekemoer, Ludi.

(3)

Kolitz, David L., author.

(3)

Kriel, A. (Anne)

(3)

Kruger, Hanneretha.

(3)

Loubser, Anneli

(3)

Makhitha, K. M.

(3)

Marimuthu, Ferina, general editor.

(3)

(3)

Maritz, Rachel.

(3)

Mattord, Herbert J., author.

(3)

McGregor, Marié.

(3)

Meier, Corinne.

(3)

(3)

Mishkin, Frederic S., author.

(3)

Moemi, M. M., author.

(3)

(3)

(3)

Naudé, Mariana, editor.

(3)

Nel, P. S. (Piet S.), author.

(3)

Nicholas, Lionel J., editor.

(3)

Nieuwenhuizen, C. (Cecile)

(3)

Oosthuizen, A., author, editor.

(3)

Oosthuizen, A., author.

(3)

Panek, William, 1970- author.

(3)

(3)

Potgieter, J. M., author.

(3)

Quirk eMarketing (Firm)

(3)

Ranby, Peter, 1954-

(3)

(3)

Rautenbach, C. (Christa), editor.

(3)

Robbins, Stephen P., 1943- author.

(3)

Roberts-Lombard, Mornay, editor.

(3)

Roos, Shelley-Anne.

(3)

Rudansky-Kloppers, S.

(3)

(3)

Saunders, Christopher (Lecturer in business administration), author.

(3)

Scheiber, Jackie.

(3)

Scholes, Kevan, author.

(3)

Silke, Aubrey S., author.

(3)

(3)

(3)

Solomon, Michael R., author.

(3)

South African Institute of Chartered Accountants

(3)

South African Institute of Tax Professionals, issuing body.

(3)

(3)

Stedall, C., author

(3)

Stewart, James, 1941- author.

(3)

Stiglingh, M. (Madeleine), editor.

(3)

Stokes, Rob (eMarketing specialist)

(3)

Strydom, H. A. (Hendrik Andries), editor.

(3)

Strydom, J. W. (Johan Wilhelm), 1952-

(3)

Tassiopoulos, Dimitri.

(3)

Thompson, Debbie (Attorney)

(3)

Van Heerden, Neels, 1957- editor.

(3)

Van Rensburg, Mari Jansen.

(3)

Van der Waldt, Gerrit, 1965- author.

(3)

(3)

(3)

Wagner, Bret J.

(3)

Watson, Alex, author.

(3)

Wegner, Trevor.

(3)

Weiten, Wayne, 1950- author.

(3)

Werner, Amanda, editor.

(3)

Whitman, Michael E., 1964- author.

(3)

Whittington, Richard, 1958- author.

(3)

Womack, Anna Johanna Catharina, author.

(3)

(Kobus) Lazenby, J.A.A

(2)

Adams, A., author

(2)

Adams, A., author.

(2)

Adams, Gordon (Lecturer), author.

(2)

Advertising Media Association of South Africa.

(2)

(2)

Ally, D. (Dane), author.

(2)

Alsemgeest, Liezel.

(2)

Ambe, Intaher Marcus, editor.

(2)

Anderson, James E., author.

(2)

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(2243)

Electronic Resources

(28)

(20)

(3)

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(1)

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(2256)

(13)

(11)

(6)

(2)

(2)

(1)

(1)

(1)

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(108)

Competency-based education -- South Africa.

(60)

Strategic planning.

(48)

Accounting -- Textbooks.

(40)

(38)

Internet marketing.

(37)

Curriculum-based assessment -- South Africa.

(35)

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(33)

Corporation law -- South Africa.

(29)

Business enterprises -- Finance.

(28)

(27)

Business communication.

(26)

Business enterprises -- Finance -- Textbooks.

(26)

Personnel management.

(25)

Project management.

(25)

English language -- Textbooks.

(24)

Income tax -- Law and legislation -- South Africa.

(24)

Personnel management -- South Africa.

(24)

(24)

Public relations.

(22)

Income tax -- South Africa.

(21)

Social sciences -- Research -- Methodology.

(21)

Management information systems.

(20)

Managerial accounting.

(20)

Accounting -- Law and legislation -- South Africa.

(19)

Entrepreneurship.

(19)

Estates (Law) -- South Africa.

(19)

Finance, Public -- Law and legislation -- South Africa.

(19)

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(19)

(19)

Business logistics.

(18)

Legislation -- South Africa.

(18)

(17)

English language -- Study and teaching (Primary) -- South Africa.

(17)

Accounting -- Standards.

(16)

Labor laws and legislation -- South Africa.

(16)

Marketing -- Management.

(16)

Corporations -- Finance.

(14)

Organizational behavior.

(14)

Accounting -- Problems, exercises, etc.

(13)

(13)

Branding (Marketing)

(13)

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(13)

English language -- South Africa -- Problems, exercises, etc.

(13)

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(13)

(13)

Strategic planning -- South Africa.

(13)

Business planning.

(12)

Child development.

(12)

Communication in management.

(12)

(12)

Macroeconomics.

(12)

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(12)

(12)

Teaching -- South Africa.

(12)

(11)

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(11)

Financial statements.

(11)

Management -- South Africa.

(11)

Marketing -- South Africa.

(11)

Taxation -- South Africa.

(11)

(11)

Accounting -- South Africa.

(10)

Brand name products.

(10)

C# (Computer program language)

(10)

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(10)

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(10)

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(10)

Cost accounting.

(10)

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(10)

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(10)

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(10)

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(10)

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(10)

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(10)

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(10)

Strategic planning -- Case studies.

(10)

(10)

Accounting -- Standards -- South Africa.

(9)

Criminal law -- South Africa.

(9)

Economics -- Study and teaching (Secondary) -- South Africa.

(9)

Educational leadership.

(9)

Financial statements -- South Africa.

(9)

Information technology.

(9)

Life skills -- Textbooks.

(9)

Organizational effectiveness.

(9)

Research -- Methodology.

(9)

Small business -- South Africa -- Management.

(9)

Written communication.

(9)

Application software -- Development.

(8)

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(8)

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(8)

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(8)

Criminal justice, Administration of -- South Africa.

(8)

(8)

Decision making.

(8)

Domestic relations -- South Africa.

(8)

Educational psychology.

(8)

Electronic commerce.

(8)

Electronic data processing personnel -- Certification -- Study guides.

(8)

Internet advertising.

(8)

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(8)

Marketing research.

(8)

Mathematics -- Problems, exercises, etc.

(8)

Mathematics -- Study and teaching (Secondary) -- South Africa.

(8)

Organizational change.

(8)

Persons (Law) -- South Africa.

(8)

Psychology, Industrial.

(8)

Public relations -- South Africa.

(8)

Risk management.

(8)

School management and organization -- South Africa.

(8)

School management and organization.

(8)

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(8)

Social sciences -- Research.

(8)

Special events -- Management.

(8)

Value-added tax -- South Africa.

(8)

Business mathematics.

(7)

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(7)

Critical thinking.

(7)

(7)

Financial statements -- Standards.

(7)

Handbooks and manuals.

(7)

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(7)

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(7)

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(7)

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(7)

Microsoft Windows server.

(7)

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(7)

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(7)

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(7)

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(7)

Radio -- South Africa.

(7)

Social responsibility of business.

(7)

South Africa. Income Tax Act, 1962.

(7)

Sustainable development.

(7)

Academic writing -- Handbooks, manuals, etc.

(6)

(6)

Business -- Data processing.

(6)

Business -- Research -- Methodology.

(6)

Career development.

(6)

Commercial statistics.

(6)

Comparative government.

(6)

Competency-based education.

(6)

Computer games -- Design.

(6)

Computer games -- Programming.

(6)

Criminal procedure -- South Africa.

(6)

Customary law -- South Africa.

(6)

Customer services -- Management.

(6)

Developmental psychology.

(6)

Early childhood education -- South Africa.

(6)

Employees -- Training of -- South Africa.

(6)

Financial institutions -- South Africa.

(6)

International economic relations.

(6)

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(6)

Internet programming.

(6)

Labor unions -- South Africa.

(6)

Life skills -- Study and teaching (Secondary) -- South Africa.

(6)

Management -- Textbooks.

(6)

Managerial accounting -- Problems, exercises, etc.

(6)

Mathematics -- Study and teaching (Primary) -- South Africa.

(6)

Media literacy.

(6)

Microsoft Excel (Computer file)

(6)

New business enterprises -- Management.

(6)

New business enterprises.

(6)

Occupational training -- South Africa.

(6)

Operating systems (Computers) -- Examinations -- Study guides.

(6)

Psychology -- Textbooks.

(6)

(6)

Qualitative research.

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Science -- Study and teaching (Primary)

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System analysis.

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Teachers -- Training of -- South Africa.

(6)

Teachers -- Training of.

(6)

Academic writing.

(5)

Accounting -- South Africa -- Problems, exercises, etc.

(5)

Auditing -- South Africa.

(5)

Brand name products -- Management.

(5)

Capital gains tax -- South Africa -- Examinations, questions, etc.

(5)

(5)

Civil procedure -- South Africa.

(5)

Collective bargaining -- South Africa.

(5)

Computer graphics.

(5)

Computer networks -- Security measures.

(5)

Computer networks.

(5)

Computer programming.

(5)

Curriculum planning -- South Africa.

(5)

Curriculum planning.

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(5)

(5)

Early childhood education.

(5)

Education -- Research.

(5)

Education -- South Africa.

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Effective teaching.

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Evidence (Law) -- South Africa.

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