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2161.

Cover image for The call centre training handbook : a complete guide to learning & development in contact centres

The call centre training handbook : a complete guide to learning & development in contact centres

by

Wilson, John P. (John Peter), 1955 August 11-

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html

Format:

Books

Publication Date

2009

Available: Copies:

2162.

Cover image for The principles and practice of change

The principles and practice of change

by

Price, Deborah.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0913/2009002741-d.html

Format:

Books

Publication Date

2009

Available: Copies:

2163.

Cover image for Key marketing metrics : the 50+ metrics every manager needs to know

Key marketing metrics : the 50+ metrics every manager needs to know

by

Farris, Paul W.

Table of contents http://catdir.loc.gov/catdir/toc/fy0906/2009367202.html
Table of contents http://www.gbv.de/dms/zbw/58325909X.pdf

Format:

Books

Publication Date

2009

Available: Copies:

2164.

Cover image for Microsoft Exchange Server 2007 configuration (70-236)

Microsoft Exchange Server 2007 configuration (70-236)

by

Eckert, Jason W.

Format:

Books

Publication Date

2009

Available: Copies:

2165.

Cover image for Strategic marketing : theory and application for competitive advantage

Strategic marketing : theory and application for competitive advantage

Strategic marketing : theory and application for competitive advantage

by

Venter, Peet, 1964-

Format:

Books

Publication Date

2009

Available: Copies:

2166.

Cover image for Software project management

Software project management

by

Hughes, Bob.

Format:

Books

Publication Date

2009

Available: Copies:

2167.

Cover image for Windows server 2008 administrator. Lab manual.

Windows server 2008 administrator. Lab manual.

Format:

Books

Publication Date

2009

Available: Copies:

2168.

Cover image for English for law students

English for law students

by

Van der Walt, C. (Christa)

Format:

Books

Publication Date

2009

Available: Copies:

2169.

Cover image for Money talks : communication in business contexts

Money talks : communication in business contexts

Money talks : communication in business contexts

by

Du Plessis, Danie.

Format:

Books

Publication Date

2009

Available: Copies:

2170.

Cover image for The animator's survival kit

The animator's survival kit

by

Williams, Richard, 1933-

Format:

Video disc

Publication Date

2009 2001

Available: Copies:

2171.

Cover image for Transport and tourism : global perspectives

Transport and tourism : global perspectives

by

Page, Stephen, 1963-

to access electronic resource

Format:

Books

Publication Date

2009

Available: Copies:

2172.

Cover image for Perspectives on branding

Perspectives on branding

by

Miletsky, Jason I.

Format:

Books

Publication Date

2009

Available: Copies:

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(9)

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(9)

(9)

(8)

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(7)

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(7)

Parsons, Shaun, 1979- editor.

(7)

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(6)

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(6)

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(6)

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(6)

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(4)

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(4)

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(4)

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(3)

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(3)

(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

(3)

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(3)

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(3)

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(3)

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(3)

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(3)

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(3)

Whittington, Richard, 1958- author.

(3)

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(3)

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(2)

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(2)

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(2)

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(2)

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(2)

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(2)

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(108)

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(60)

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(40)

(38)

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(37)

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(35)

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(33)

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(29)

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(28)

(27)

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(26)

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(26)

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(25)

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(24)

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(19)

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(13)

(13)

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(13)

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(12)

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(12)

(12)

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(12)

(12)

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(11)

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(11)

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(11)

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Criminal law -- South Africa.

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(9)

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(8)

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(8)

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(8)

(8)

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(8)

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(6)

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(6)

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(6)

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(6)

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(6)

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(6)

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Occupational training -- South Africa.

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