Search Results for

|

|

|

Enable Accessibility Mode

|

Remember to clear the cache and close the browser window.

IIE Logo

Search Limit

Rooms Restriction Values

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

96 Results Found

Subscribe to search results

1 2 3 4 5 .. 8

000000000000IIE

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

37.

Cover image for The conversation company : boost your business through culture, people and social media

The conversation company : boost your business through culture, people and social media

The conversation company : boost your business through culture, people and social media

by

Van Belleghem, Steven.

Format:

Books

Publication Date

2012

Available: Copies:

38.

Cover image for The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth

The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth

The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growth

by

Geehan, Sean, author.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html

Format:

Books

Publication Date

2011

Available: Copies:

39.

Cover image for Harvard business review on increasing customer loyalty.

Harvard business review on increasing customer loyalty.

Format:

Books

Publication Date

2011

Available: Copies:

40.

Cover image for The new relationship marketing : how to build a large, loyal, profitable network using the social Web

The new relationship marketing : how to build a large, loyal, profitable network using the social Web

The new relationship marketing : how to build a large, loyal, profitable network using the social Web

by

Smith, Mari, 1966-

Format:

Books

Publication Date

2011

Available: Copies:

41.

Cover image for Wired and dangerous : how your customers have changed and what to do about it

Wired and dangerous : how your customers have changed and what to do about it

by

Bell, Chip R.

Format:

Books

Publication Date

2011

Available: Copies:

42.

Cover image for Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

Customer service : career success through customer loyalty

by

Timm, Paul R.

Format:

Books

Publication Date

2011

Available: Copies:

43.

Cover image for Please every customer : delivering stellar customer service across cultures

Please every customer : delivering stellar customer service across cultures

Please every customer : delivering stellar customer service across cultures

by

Lucas, Robert W.

Format:

Books

Publication Date

2011

Available: Copies:

44.

Cover image for Harvard business review on reinventing your marketing.

Harvard business review on reinventing your marketing.

Harvard business review on reinventing your marketing.

Format:

Books

Publication Date

2011

Available: Copies:

45.

The old rules of marketing are dead : the 6 new rules for reinventing your brand & reigniting your business

The old rules of marketing are dead : the 6 new rules for reinventing your brand & reigniting your business

by

Pearson, Timothy R.

Format:

Books

Publication Date

2011

Available: Copies:

46.

Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)

Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on Facebook (and other social networks)

by

Kerpen, Dave.

Format:

Books

Publication Date

2011

Available: Copies:

47.

Cover image for Turn clicks into customers : proven marketing techniques for converting online traffic into revenue

Turn clicks into customers : proven marketing techniques for converting online traffic into revenue

Turn clicks into customers : proven marketing techniques for converting online traffic into revenue

by

Forrester, Duane.

Format:

Books

Publication Date

2010

Available: Copies:

48.

Cover image for Relationship marketing : a consumer experience approach

Relationship marketing : a consumer experience approach

by

Baron, Steve.

Format:

Books

Publication Date

2010

Available: Copies:

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

1 2 3 4 5 .. 8

Limit Search Results

Narrowed by:

Included

Subject: Customer relations.

Access Level

Author

Du Plessis, P. J. (Phillipus Jacobus), 1943-

(2)

(2)

Johnston, Mark W.

(2)

Marshall, Greg W.

(2)

(2)

Rousseau, Deon.

(2)

(2)

Trosten-Bloom, Amanda, 1957-

(2)

Whitney, Diana Kaplin.

(2)

Aamodt, Michael G.

(1)

Acuff, Jerry, 1949-

(1)

(1)

Alderman, Jerry D.

(1)

Alexander, Jim, 1950-

(1)

Anderson, Kristin, 1962-

(1)

Anthony, Mitch.

(1)

(1)

Bacon, Terry R.

(1)

Barnes, James G.

(1)

(1)

Beemer, C. Britt.

(1)

Belding, Shaun.

(1)

(1)

Bergheim, Laura, 1962-

(1)

Blattberg, Robert C., 1942-

(1)

Bogaards, M., author.

(1)

Boshoff, Christo.

(1)

(1)

Broback, Steve.

(1)

Brooks, Ian Royston, 1948-

(1)

Bueno, Bolivar J.

(1)

(1)

Burrows, Robert P. (Robert Penn)

(1)

(1)

(1)

Cheales, Peter.

(1)

(1)

(1)

Colvin, Geoffrey.

(1)

Conway, A. (Anthony)

(1)

Cook, Sarah, 1955-

(1)

Cordón, Carlos.

(1)

Crutcher, C. William, author.

(1)

De Villiers, Pieter.

(1)

Deepbrook Productions.

(1)

Diefendorff, James.

(1)

Dieffenbach, Michael.

(1)

Drotsky, Antonie, editor.

(1)

Dufek, Donald F.

(1)

Ellson, Tony, 1953-

(1)

(1)

Fasnacht, Daniel, 1964-

(1)

Film Ideas (Firm)

(1)

Fornell, Claes.

(1)

Forrester, Duane.

(1)

Gallagher, Richard S.

(1)

Gamble, Paul R.

(1)

Geehan, Sean, author.

(1)

Getz, Gary, 1955-

(1)

Gilbreath, Bob.

(1)

Glanz, Barbara A.

(1)

Goldman, Jeremy.

(1)

Grandey, Alicia.

(1)

Green, Charles H.

(1)

Griffiths, Andrew, 1966-

(1)

Harte, Richard.

(1)

Harvard Business School.

(1)

Hill, Nigel, 1952-

(1)

Hochman, Larry.

(1)

Hoisington, Steven H., 1953-

(1)

(1)

Israel, Shel, 1944-

(1)

(1)

Jaffe, Joseph, 1970-

(1)

Jones, Daniel T.

(1)

(1)

(1)

(1)

Knapp, Duane E.

(1)

(1)

Lewis, Mike, 1975-

(1)

Lucas, Robert W.

(1)

Manning, Anthony D.

(1)

(1)

O'Brien, Jonathan, 1967- author.

(1)

Osborne, Christina.

(1)

Paharia, Rajat.

(1)

Patterson, John R. (John Rice), 1951-

(1)

Pearson, Timothy R.

(1)

(1)

(1)

Pugh, David G. (David George), 1944-

(1)

Raynes, Bobbie L.

(1)

Reichheld, Frederick F.

(1)

Robinette, Scott.

(1)

Rodriguez, Miri, author.

(1)

Rogers, Martha, Ph.D.

(1)

Rupp, Deborah E., 1975-

(1)

Schuster, Camille Passler, 1950-

(1)

Scoble, Robert, 1965-

(1)

(1)

Seybold, Patricia B.

(1)

Shaw, Colin, 1928-

(1)

Shaw, Colin, 1958-

(1)

(1)

Shook, Robert L., 1938-

(1)

Smith, Mari, 1966-

(1)

Stinnett, Bill.

(1)

Teal, Thomas, 1937-

(1)

Thomas, Jacquelyn S., 1969-

(1)

Thompson, Harvey.

(1)

Van Belleghem, Steven.

(1)

Van Heerden, Neels, 1957- editor.

(1)

Van Hooser, Phillip, 1957-

(1)

Vaneswaran, S.A.

(1)

Vavra, Terry G.

(1)

Vollman, Thomas E.

(1)

(1)

Wellington, Patricia.

(1)

West, Scott, 1959-

(1)

Wilson, Jerry R.

(1)

Womack, James P.

(1)

(1)

(1)

Format

(95)

(1)

Item Category 1

Non-Fiction Books

Prescribed Books

Recommended Books

Material Type

Audio-visual Material

Developer Books

Prescribed books

Recommended Books

Language

(96)

Library

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Faculty Commerce (IIE CAT only)

On-Shelf Faculty Humanities (IIE CAT only)

On-Shelf Student

Standard shelving location

Store Room/Cupboard

Publication Date

Subject

Customer services.

(19)

Consumer satisfaction.

(11)

(10)

Customer loyalty.

(8)

(8)

Relationship marketing.

(8)

Branding (Marketing)

(6)

Internet marketing.

(6)

Customer services -- Management.

(4)

Marketing -- Management.

(4)

Success in business.

(4)

Target marketing.

(4)

Brand name products.

(3)

Consumer behavior.

(3)

Interactive marketing.

(3)

Marketing research.

(3)

Organizational effectiveness.

(3)

Sales management.

(3)

Social media -- Economic aspects.

(3)

Advertisers -- Attitudes.

(2)

Business communication.

(2)

Business enterprises -- Blogs.

(2)

Business logistics.

(2)

Communication in organizations.

(2)

Consumers -- South Africa.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

(2)

Industrial management.

(2)

Industrial procurement.

(2)

Internet marketing -- Social aspects.

(2)

Interpersonal communication.

(2)

Interpersonal relations.

(2)

Klantgerichtheid.

(2)

Management -- Social aspects.

(2)

Marketing -- Social aspects.

(2)

Online social networks.

(2)

Organizational behavior.

(2)

Organizational change.

(2)

(2)

Strategic planning.

(2)

Supervision of employees.

(2)

Total quality management.

(2)

Advertising -- Psychological aspects.

(1)

Advertising -- Technological innovations.

(1)

(1)

Appreciative inquiry.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Betrekkinge met klante.

(1)

Beziehungsmanagement.

(1)

Blogs -- Social aspects.

(1)

(1)

(1)

Brand name products -- Management.

(1)

Business ethics.

(1)

Business logistics Management

(1)

(1)

Call centers -- Management.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Conflict management.

(1)

Consumer behavior -- Cross-cultural studies.

(1)

Consumer complaints.

(1)

Consumer satisfaction -- Evaluation.

(1)

Consumers -- Research.

(1)

Consumers' preferences.

(1)

(1)

Consumption (Economics)

(1)

Cultural relations.

(1)

Customer Relationship Management / Emotion / Marketingpolitik.

(1)

Customer relations

(1)

Customer relations -- Case studies.

(1)

Customer relations -- Psychological aspects.

(1)

Customer relations Management

(1)

Customer services -- Case studies.

(1)

Customer services -- Marketing.

(1)

Customer services -- Psychological aspects.

(1)

Diens aan klante.

(1)

Distributors (Commerce)

(1)

Documentary films.

(1)

(1)

(1)

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Executives -- Training of.

(1)

(1)

Films for the hearing impaired.

(1)

Financial institutions -- Management.

(1)

Financial planners.

(1)

Gefühl ; SWD-ID: 40197025

(1)

Gestion du personnel.

(1)

Industrial efficiency.

(1)

Industrial marketing.

(1)

Instructional films.

(1)

Intercultural communication.

(1)

Internet -- Social aspects.

(1)

Internet advertising.

(1)

(1)

Investment advisors.

(1)

Job satisfaction.

(1)

Klantenservice.

(1)

Kundenmanagement ; SWD-ID: 42368650

(1)

Kundenmanagement.

(1)

Labor productivity.

(1)

(1)

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management / Lieferantenmanagement / Unternehmenskooperation.

(1)

(1)

(1)

(1)

Market segmentation.

(1)

(1)

Marketing -- Blogs.

(1)

Marketing -- Key accounts.

(1)

(1)

Nonverbal communication in the workplace.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Personnel management.

(1)

Problem employees.

(1)

Production planning.

(1)

Psychology, Industrial.

(1)

Public relations.

(1)

(1)

Quality control.

(1)

Qualitätssicherung.

(1)

Ratgeber -- Guidebook.

(1)

Relatiemarketing.

(1)

Relationship marketing -- Management.

(1)

Règlement de différends.

(1)

Sales personnel.

(1)

Self-management (Psychology)

(1)

Selling -- Computer network resources.

(1)

Selling -- Key accounts.

(1)

Selling -- Psychological aspects.

(1)

Service à la clientèle.

(1)

Servicepolitik.

(1)

Six sigma (Quality control standard)

(1)

Social marketing.

(1)

Social networks.

(1)

Social responsibility of business.

(1)

(1)

Strategic alliances (Business)

(1)

Success in business Case studies

(1)

Technological innovations -- Management.

(1)

(1)

Video recordings for the hearing impaired.

(1)

Web sites -- Design.

(1)

(1)

Item Available

Advanced Search Location

RC Braamfontein

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Copyright 2020 Sirsi Corporation - Portfolio Version 5.0.2