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13. 
Cover image for Strategic sports event management
15. 
Cover image for Relationship marketing and customer relationship management
by 
Brink, A. (Annekie)
Format: 
Books
Publication Date 
2008
Excerpt: 
Preface -- The nature of RM and CRM -- Building customer relationships -- Service issues in RM and
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16. 
Cover image for Understanding the global spa industry : spa management
by 
Bodeker, Gerard.
Format: 
Books
Publication Date 
2008
Excerpt: 
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local
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17. 
Cover image for Contemporary issues in human resource management : gaining a competitive advantage.
by 
Brewster, Chris.
Format: 
Books
Publication Date 
2008
Excerpt: 
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc
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18. 
Cover image for Tourism : principles and practice
by 
Cooper, Chris, 1952-
Format: 
Books
Publication Date 
2008 1993
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016741166&line_number=0001
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19. 
Cover image for Online marketing : a customer-led approach
by 
Gay, Richard.
Format: 
Books
Publication Date 
2007
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014948390&line_number=0001
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21. 
Cover image for Tourism entrepreneurs
by 
Botha, Melodi.
Format: 
Books
Publication Date 
2006
Excerpt: 
=service&doc_library=BVB01&doc_number=014947409&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
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22. 
Cover image for Introductuon to project management
by 
Schwalbe, Kathy.
Format: 
Electronic Resources
Publication Date 
2006
Excerpt: 
=service&doc_library=BVB01&doc_number=015689047&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
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23. 
Cover image for Gender trouble : feminism and the subversion of identity
by 
Butler, Judith, 1956-
Format: 
Books
Publication Date 
2006 1999
Excerpt: 
http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015403816&line_number=0001
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24. 
Cover image for Principles of information systems : a managerial approach
by 
Stair, Ralph M.
Format: 
Electronic Resources
Publication Date 
2006
Excerpt: 
=service&doc_library=BVB01&doc_number=013311368&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
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