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13. 
Cover image for Applied business statistics : methods and Excel-based applications
Applied business statistics : methods and Excel-based applications
by 
Wegner, Trevor.
Format: 
Books
Publication Date 
2020
Excerpt: 
Applied business statistics : methods and Excel-based applications / Wegner, Trevor.
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14. 
Cover image for BABOK : a guide to the business analysis body of knowledge
BABOK : a guide to the business analysis body of knowledge
by 
International Institute of Business Analysis, issuing body.
Format: 
Books
Publication Date 
2015
Excerpt: 
BABOK : a guide to the business analysis body of knowledge / International Institute of Business
Available: Copies:
15. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Soft Skills -- Self-Management Skills -- Service Desk Management Personnel -- Senior Service Desk
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16. 
Cover image for Business analysis
Business analysis
by 
Paul, Debra, editor.
EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=821935&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Business analysis / Paul, Debra, editor.
Available: Copies:
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