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000000000000IIE
Print
by 
Walker, John R., 1944-
Format: 
Books
Publication Date 
2004
Excerpt: 
Introduction -- Tourism -- Hotel Business: Development and Classification -- Hotel and Rooms
Available: Copies:
2. 
Cover image for Hospitality sales : selling smarter
by 
Siguaw, Judy A.
Format: 
Books
Publication Date 
2004
Excerpt: 
presentation -- Handling objections -- Gaining commitment -- Post-sale follow-up -- Hotel contracts
Available: Copies:
3. 
Cover image for Front office operations and management
by 
Ismail, Ahmed
Format: 
Books
Publication Date 
2002
Excerpt: 
Hotel front desk personnel.
Available: Copies:
by 
Morrison, Alastair M.
Format: 
Books
Publication Date 
2002
Excerpt: 
"For those who are seeking a career in hospitality, hotel, and restaurant management, this edition
Available: Copies:
5. 
Cover image for Marketing in travel and tourism
by 
Middleton, Victor T. C.
Format: 
Books
Publication Date 
2001
Excerpt: 
, market leadership and branding in the budget hotel sector -- Longlands at Cartmel: an innovative Internet
Available: Copies:
6. 
Cover image for Strategic management : concepts and cases
by 
Thompson, Arthur A., 1940-
Format: 
Books
Publication Date 
2001
Excerpt: 
Kimpton Hotel & Restaurant Group -- Brithinee Electric in 1999: raising the standards -- The Rococco New
Available: Copies:
by 
Ninemeier, Jack D.
Format: 
Books
Publication Date 
2000
Excerpt: 
Educational Institute of the American Hotel & Motel Association,
Available: Copies:
8. 
Cover image for Front office : procedures, social skills, yield and management
by 
Abbott, Peter.
Format: 
Books
Publication Date 
1999
Excerpt: 
Hotel front desk personnel.
Available: Copies:
by 
Schmidgall, Raymond S., 1945-
Format: 
Books
Publication Date 
1999
Excerpt: 
Educational Institute, American Hotel & Motel Association,
Available: Copies:
by 
Jones, Christine, MIMgt. MHCIMA.
Format: 
Books
Publication Date 
1998
Excerpt: 
Hotel management.
Available: Copies:
by 
Kotas, Richard.
Format: 
Books
Publication Date 
1997
Excerpt: 
Focusing on the key areas of accounting required to run a hotel, this text involves lots of cases
Available: Copies:
by 
Ndebele, Njabulo S. (Njabulo Simakahle)
Format: 
Books
Publication Date 
1992
Excerpt: 
the foreign woman / Road block / Converging city / The hotel / The housegirl / The miracle / Weaverdom
Available: Copies:
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