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13. 
Cover image for Principles of service marketing and management
Principles of service marketing and management
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
2002
Excerpt: 
Service industries -- United States -- Management.
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14. 
Cover image for Culture, society, and the media
Culture, society, and the media
by 
Gurevitch, Michael.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0648/88029700-d.html
Format: 
Books
Publication Date 
1988 1982
Excerpt: 
-- Large corporations and the control of the communications industries / Graham Murdock -- Negotiation of
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