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14. 
Cover image for Strategic management : concepts and cases
by 
David, Fred R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Strategic management : concepts and cases / David, Fred R.
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by 
Shelly, Gary B.
Format: 
Books
Publication Date 
2011
Excerpt: 
Web 2.0 : concepts and applications / Shelly, Gary B.
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16. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
A guide to service desk concepts / Knapp, Donna.
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by 
Ehlers, Tienie.
Format: 
Books
Publication Date 
2010
Excerpt: 
Strategic management : southern African concepts and cases / Ehlers, Tienie.
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by 
Luttropp, John C.
Format: 
Books
Publication Date 
2009
Excerpt: 
Designing for print production : essential concepts / Luttropp, John C.
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19. 
Cover image for Advertising : concept and copy
by 
Felton, George, 1947-
Format: 
Books
Publication Date 
2006
Excerpt: 
Advertising : concept and copy / Felton, George, 1947-
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20. 
Cover image for Introduction to help desk concepts and skills
by 
Sanderson, Susan M.
Format: 
Electronic Resources
Publication Date 
2004
Excerpt: 
Introduction to help desk concepts and skills / Sanderson, Susan M.
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by 
Knapp, Donna.
Format: 
Books
Publication Date 
2003
Excerpt: 
A guide to help desk concepts / Knapp, Donna.
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22. 
Cover image for Strategy and the business landscape. core concepts
by 
Ghemawat, Pankaj.
Format: 
Books
Publication Date 
2001
Excerpt: 
Strategy and the business landscape. core concepts / Ghemawat, Pankaj.
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