management theory of William Gudykunst -- Face-negotiation theory of Stella Ting-Toomey -- Speech codes

presentation: sharing our recommendation -- Customer evaluation: moving toward commitment -- Negotiation

-- Managing conflict and negotiation -- Organizational process. Organizational communication in the Internet

, negotiation, range planning and supply chain.

-- Communication -- Organizational conflict, negotiation, politics, and change -- pt. 6. Managing essential

. Commercial paper. Negotiable instruments -- Negotiation and holder in due course -- Liability of parties

negotiation ; The human dimension of management ; Groups and teams in the organisation ; Control ; The

Getting past no : negotiating with difficult people / Ury, William.