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13. 
Cover image for The Oliver Wight ABCD checklist for operational excellence
The Oliver Wight ABCD checklist for operational excellence
by 
Wight, Oliver W.
Table of contents http://catdir.loc.gov/catdir/toc/onix06/00033007.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/00033007.html
Publisher description http://catdir.loc.gov/catdir/description/wiley035/00033007.html
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management.
Available: Copies:
14. 
Cover image for Principles of total quality
Principles of total quality
Principles of total quality
by 
Swift, J. A.
Format: 
Books
Publication Date 
1998
Excerpt: 
Omachonu, Vincent K. Principles of total quality.
Available: Copies:
15. 
Cover image for The McGraw-Hill encyclopedia of quality terms & concepts
The McGraw-Hill encyclopedia of quality terms & concepts
by 
Cortada, James W.
Format: 
Books
Publication Date 
1995
Excerpt: 
Total quality management -- Encyclopedias.
Available: Copies:
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