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13. 
Cover image for Managing front office operations
Managing front office operations
by 
Kasavana, Michael L., 1947-
Format: 
Books
Publication Date 
2001
Excerpt: 
Service -- Intangibility of Service -- Quality Assurance -- Rating Services -- World-Class Service -- Mid
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14. 
Cover image for Managing service in food and beverage operations
Managing service in food and beverage operations
Managing service in food and beverage operations
by 
Rey, Anthony M.
Format: 
Books
Publication Date 
1985
Excerpt: 
Managing service in food and beverage operations / Rey, Anthony M.
Available: Copies:
15. 
Cover image for Principles of food and beverage operations
Principles of food and beverage operations
Principles of food and beverage operations
by 
Ninemeier, Jack D.
Format: 
Books
Publication Date 
1984
Excerpt: 
Food service management.
Available: Copies:
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