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1. 
Cover image for The social psychology of group identity and social conflict : theory, application, and practice
by 
Hamilton, V. Lee.
Format: 
Books
Publication Date 
2004
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip047/2003017996.html">http://www
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2. 
Cover image for A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people
by 
Scott, Gini Graham.
Format: 
Books
Publication Date 
2004
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/ecip049/2003020908.html">http://www
Available: Copies:
3. 
Cover image for The art of managing everyday conflict : understanding emotions and power struggles
by 
Fisher, Erik A., 1966-
Format: 
Books
Publication Date 
2004
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/fy045/2003066140.html">http://www
Available: Copies:
4. 
Cover image for The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches
by 
Schwarz, Roger M., 1956-
Format: 
Books
Publication Date 
2002
Excerpt: 
Table of contents <a href="http://www.loc.gov/catdir/toc/wiley023/2002007934.html">http://www
Available: Copies:
5. 
Cover image for Managing conflict : interpersonal dialogue and third-party roles
by 
Walton, Richard E.
Format: 
Regular print
Publication Date 
1987
Excerpt: 
Table of contents <a href="http://www.gbv.de/dms/bowker/toc/9780201088595.pdf">http://www
Available: Copies:
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