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13.

Cover image for The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner

The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner

by

Klaus, Peggy.

Format:

Books

Publication Date

2007

Excerpt:

Communication in management.

Available: Copies:

14.

Cover image for The office survival guide : surefire techniques for dealing with challenging people and situations

The office survival guide : surefire techniques for dealing with challenging people and situations

The office survival guide : surefire techniques for dealing with challenging people and situations

by

Puder-York, Marilyn.

Table of contents only http://www.loc.gov/catdir/toc/ecip0518/2005024629.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005024629-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005024629-d.html

Format:

Books

Publication Date

2006

Excerpt:

difficult assistant (and resist the urge to parent) -- New management : how to adapt to a shifting cast of

Available: Copies:

15.

Cover image for Dealing with difficult people : 24 lessons for bringing out the best in everyone

Dealing with difficult people : 24 lessons for bringing out the best in everyone

by

Brinkman, Rick.

Format:

Books

Publication Date

2006

Excerpt:

Conflict management.

Available: Copies:

16.

Cover image for 6 habits of highly effective bosses

6 habits of highly effective bosses

6 habits of highly effective bosses

by

Kohn, Stephen E., 1957-

Format:

Books

Publication Date

2005

Excerpt:

Management -- Psychological aspects.

Available: Copies:

17.

Cover image for Teamwork : multi-disciplinary perspectives

Teamwork : multi-disciplinary perspectives

by

Gold, Natalie, 1976-

Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004052229.html
Publisher description http://www.loc.gov/catdir/description/hol053/2004052229.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004052229.html

Format:

Books

Publication Date

2005

Excerpt:

, economics, robotics, philosophy, management and artificial intelligence. They introduce the reader to state

Available: Copies:

18.

Cover image for 6 habits of highly effective bosses

6 habits of highly effective bosses

6 habits of highly effective bosses

by

Kohn, Stephen E., 1957-

Table of contents http://www.loc.gov/catdir/toc/fy0601/2005048376.html

Format:

Books

Publication Date

2005

Excerpt:

Management -- Psychological aspects.

Available: Copies:

19.

Cover image for Managing conflict and workplace relationships

Managing conflict and workplace relationships

by

Collins, Sandra Dean.

Format:

Books

Publication Date

2005

Excerpt:

Conflict management.

Available: Copies:

20.

Cover image for Assertiveness at work : a practical guide to handling awkward situations

Assertiveness at work : a practical guide to handling awkward situations

Assertiveness at work : a practical guide to handling awkward situations

by

Back, Ken.

Format:

Books

Publication Date

2005 1999

Excerpt:

Communication in personnel management.

Available: Copies:

21.

Cover image for Leadership through people skills

Leadership through people skills

Leadership through people skills

by

Lefton, Robert Eugene, 1931-

Format:

Books

Publication Date

2004

Excerpt:

Communication in management.

Available: Copies:

22.

Cover image for A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people

A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people

by

Scott, Gini Graham.

Table of contents http://www.loc.gov/catdir/toc/ecip049/2003020908.html

Format:

Books

Publication Date

2004

Excerpt:

Conflict management.

Available: Copies:

23.

Cover image for Negotiation : interpersonal approaches to intergroup conflict

Negotiation : interpersonal approaches to intergroup conflict

by

Shapiro, Daniel, 1971-

Format:

Books

Publication Date

2004

Excerpt:

Conflict management.

Available: Copies:

24.

Cover image for Dealing with difficult people

Dealing with difficult people

by

Osborne, Christina.

Publisher description http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html

Format:

Books

Publication Date

2002

Excerpt:

Personnel management.

Available: Copies:

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Subject: Interpersonal relations.

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Author

Kohn, Stephen E., 1957-

(2)

O'Connell, Vincent D., 1954-

(2)

(1)

(1)

Brinkman, Rick.

(1)

Buzzotta, V. Ralph, 1931-

(1)

Clayton, Brooke E.

(1)

Collins, Sandra Dean.

(1)

Crossman, Joanna, author.

(1)

De Janasz, Suzanne C.

(1)

Diefendorff, James.

(1)

(1)

Durré, Linnda.

(1)

(1)

Ginebra, Gabriel.

(1)

Gold, Natalie, 1976-

(1)

Grandey, Alicia.

(1)

Grossman, Jack H.

(1)

Hamaker, Molly.

(1)

Hasson, Gill, author.

(1)

Kirschner, Rick.

(1)

(1)

Kouzes, James M., 1945-

(1)

Lafair, Sylvia, 1940-

(1)

Lefton, Robert Eugene, 1931-

(1)

(1)

Nelson, Darwin B.

(1)

O'Rourke, James S., 1946-

(1)

Osborne, Christina.

(1)

Pace, R. Wayne.

(1)

Parkinson, J. Robert (John Robert)

(1)

Posner, Barry Z.

(1)

Puder-York, Marilyn.

(1)

Rohman, Jane M.

(1)

Rupp, Deborah E., 1975-

(1)

Schneider, Beth Z.

(1)

Scott, Gini Graham.

(1)

Shapiro, Daniel, 1971-

(1)

Sue, Marsha Petrie.

(1)

Thompson, Andrea (Andrea B.)

(1)

Thompson, Neil, 1955- author.

(1)

Trompenaars, Fons.

(1)

Youell, Christina.

(1)

Youell, Richard.

(1)

Format

(28)

Item Category 1

Material Type

Language

(28)

Library

Shelf Location

Publication Date

Subject

Conflict management.

(9)

Interpersonal communication.

(6)

Organizational behavior.

(6)

Interpersonal conflict.

(5)

Psychology, Industrial.

(5)

Communication in management.

(3)

Management -- Psychological aspects.

(3)

(3)

Personnel management.

(3)

Supervision of employees.

(3)

Communication in organizations.

(2)

Customer relations.

(2)

Employee motivation.

(2)

Executive ability.

(2)

Gestion du personnel.

(2)

Intercultural communication.

(2)

(2)

Problem employees.

(2)

Self-management (Psychology)

(2)

Assertiveness (Psychology)

(1)

(1)

BUSINESS & ECONOMICS / Management.

(1)

Business communication.

(1)

(1)

College student orientation.

(1)

College students -- Life skills guides.

(1)

Communication in personnel management.

(1)

(1)

Conflict (Psychology) -- Adolescent.

(1)

(1)

Corporate culture.

(1)

Culturele verschillen.

(1)

Decision making.

(1)

Emotional intelligence.

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Group Processes.

(1)

Group problem solving.

(1)

Internationaal bedrijfsleven.

(1)

Interpersonal Relations -- Adolescent.

(1)

(1)

Lieu de travail.

(1)

Neurolinguistic programming.

(1)

Nonverbal communication in the workplace.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Problem solving.

(1)

Règlement de différends.

(1)

Service à la clientèle.

(1)

(1)

Teams in the workplace -- Psychological aspects.

(1)

Unternehmenskultur.

(1)

Work and family.

(1)

(1)

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