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1. 
Cover image for Digital reference service in the new millennium : planning, management, and evaluation
Digital reference service in the new millennium : planning, management, and evaluation
by 
Lankes, R. David, 1970-
Format: 
Books
Publication Date 
2000
Excerpt: 
-- Simple and sophisticated methods for processing large volumes of question and answer information through
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2. 
Cover image for Organizational behavior
Organizational behavior
by 
Schermerhorn, John R.
Format: 
Books
Publication Date 
2000
Excerpt: 
Organizations. Ch. 11. Basic Attributes of Organizations. Ch. 12. Information Technology and Organizational
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3. 
Cover image for Competing in the third wave : the ten key management issues of the information age
Competing in the third wave : the ten key management issues of the information age
by 
Hope, Jeremy.
Table of contents http://lcweb.loc.gov/catdir/toc/97005197.html
Format: 
Books
Publication Date 
1997
Excerpt: 
Information technology.
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