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13.

Cover image for Immunity to change : how to overcome it and unlock potential in yourself and your organization

Immunity to change : how to overcome it and unlock potential in yourself and your organization

by

Kegan, Robert.

Format:

Books

Publication Date

2009

Excerpt:

Harvard Business Press,

Available: Copies:

14.

Cover image for Building more effective organizations : HR management and performance in practice

Building more effective organizations : HR management and performance in practice

Building more effective organizations : HR management and performance in practice

by

Burke, Ronald J.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0729/2007032994-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0729/2007032994-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0729/2007032994-t.html

Format:

Books

Publication Date

2008

Excerpt:

Cambridge University Press,

Available: Copies:

15.

Cover image for Service orientation : winning strategies and best practices

Service orientation : winning strategies and best practices

Service orientation : winning strategies and best practices

by

Allen, Paul R.

Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html

Format:

Books

Publication Date

2006

Excerpt:

Cambridge University Press,

Available: Copies:

16.

Cover image for Process management excellence : the art of excelling in process management

Process management excellence : the art of excelling in process management

Process management excellence : the art of excelling in process management

by

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005030025.html

Format:

Books

Publication Date

2006

Excerpt:

Paton Press LLC,

Available: Copies:

17.

Cover image for Knowledge management excellence : the art of excelling in knowledge management

Knowledge management excellence : the art of excelling in knowledge management

Knowledge management excellence : the art of excelling in knowledge management

by

Harrington, H. J. (H. James)

Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006013378.html

Format:

Books

Publication Date

2006

Excerpt:

Paton Press,

Available: Copies:

18.

Cover image for Alignment : using the balanced scorecard to create corporate synergies

Alignment : using the balanced scorecard to create corporate synergies

by

Kaplan, Robert S.

Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030504.html

Format:

Books

Publication Date

2006

Excerpt:

Harvard Business School Press,

Available: Copies:

19.

Cover image for Top down : why hierarchies are here to stay and how to manage them more effectively

Top down : why hierarchies are here to stay and how to manage them more effectively

by

Leavitt, Harold J.

Format:

Books

Publication Date

2005

Excerpt:

Harvard Business School Press,

Available: Copies:

20.

Cover image for The complete lean enterprise : value stream mapping for administrative and office processes

The complete lean enterprise : value stream mapping for administrative and office processes

by

Keyte, Beau.

Table of contents http://www.loc.gov/catdir/toc/ecip0417/2004009539.html

Format:

Books

Publication Date

2004

Excerpt:

Productivity Press,

Available: Copies:

21.

Cover image for How industries evolve : principles for achieving and sustaining superior performance

How industries evolve : principles for achieving and sustaining superior performance

by

McGahan, Anita M. (Anita Marie)

Format:

Books

Publication Date

2004

Excerpt:

Harvard Business School Press,

Available: Copies:

22.

Cover image for Servant leadership : a journey into the nature of legitimate power and greatness

Servant leadership : a journey into the nature of legitimate power and greatness

by

Greenleaf, Robert K.

Format:

Books

Publication Date

2002

Excerpt:

Paulist Press,

Available: Copies:

23.

Cover image for Accountability leadership : how to strengthen productivity through sound managerial leadership

Accountability leadership : how to strengthen productivity through sound managerial leadership

by

Kraines, Gerald.

Format:

Books

Publication Date

2001

Excerpt:

Career Press,

Available: Copies:

24.

Cover image for Harvard Business review on innovation.

Harvard Business review on innovation.

Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2053274&custom_att_2=simple_viewer

Format:

Books

Publication Date

2001

Excerpt:

Harvard Business School Press,

Available: Copies:

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Harrington, H. J. (H. James)

(2)

Kay, J. A. (John Anderson), 1948-

(2)

(1)

Ashkenas, Ronald N.

(1)

Bergland, Suzan.

(1)

(1)

Burke, Ronald J.

(1)

Cooper, Cary L.

(1)

Cox, Jeff, 1951-

(1)

(1)

Greenleaf, Robert K.

(1)

Harvard Business School Press.

(1)

Hatchuel, Armand.

(1)

(1)

(1)

(1)

Kaplan, Robert S.

(1)

(1)

(1)

Kraines, Gerald.

(1)

Lahey, Lisa Laskow, 1955-

(1)

Le Masson, Pascal.

(1)

Leavitt, Harold J.

(1)

Leinwand, Paul.

(1)

Lessem, Ronnie.

(1)

(1)

Mainardi, Cesare.

(1)

Mann, David, 1947-

(1)

McGahan, Anita M. (Anita Marie)

(1)

Norton, David P., 1941-

(1)

Nussbaum, Barbara.

(1)

(1)

Pfeffer, Jeffrey.

(1)

Productivity Press.

(1)

Society for Human Resource Management (U.S.)

(1)

Spears, Larry C., 1955-

(1)

Sutton, Robert I.

(1)

Voehl, Frank, 1946-

(1)

Vogel, Bernd, 1970-

(1)

(1)

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Subject

Organizational change.

(9)

(5)

Industrial efficiency.

(4)

Organizational behavior.

(4)

Personnel management.

(4)

Strategic planning.

(4)

Industrial management.

(3)

(3)

Business planning.

(2)

Corporations -- Finance.

(2)

Efectividad organizacional.

(2)

Employee motivation.

(2)

Executive ability.

(2)

Industrial organization.

(2)

Knowledge management.

(2)

Office management -- Cost control.

(2)

Success in business.

(2)

Administración del conocimiento.

(1)

Associations, institutions, etc. -- Management.

(1)

Business Corporate planning

(1)

Business cycles.

(1)

Cambio organizacional.

(1)

Change (Psychology)

(1)

Corporate culture.

(1)

Customer services.

(1)

Decision making.

(1)

Dienstverlening.

(1)

Employee empowerment.

(1)

(1)

Industrial design.

(1)

Industrial management -- Case studies.

(1)

Industrial management -- Cost effectiveness.

(1)

Industries -- Technological innovations -- Economic aspects.

(1)

Innovaciones tecnológicas.

(1)

Klantgerichtheid.

(1)

Management -- South Africa.

(1)

Organisatieontwikkeling.

(1)

(1)

Strategic alliances (Business)

(1)

Support services (Management)

(1)

Teams in the workplace.

(1)

Technological innovations -- Management.

(1)

Technological innovations.

(1)

Theory of constraints (Management)

(1)

(1)

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