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13. 
Cover image for The ten keys to successful change management
The ten keys to successful change management
by 
Pendlebury, John.
Table of contents http://catdir.loc.gov/catdir/toc/onix05/97046626.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008515585&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/97046626.html
Publisher description http://catdir.loc.gov/catdir/description/wiley034/97046626.html
Format: 
Books
Publication Date 
1998
Excerpt: 
participation -- Key 7: Handling emotions -- Key 8: Handling the power issues -- Key 9: Training and coaching
Available: Copies:
14. 
Cover image for Emotional intelligence : why it can matter more than IQ
Emotional intelligence : why it can matter more than IQ
by 
Goleman, Daniel.
Format: 
Books
Publication Date 
1996
Excerpt: 
Emotions -- Social aspects.
Available: Copies:
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