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1. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer technical support -- Customer services -- Handbooks, manuals, etc.
Available: Copies:
4. 
Cover image for Introduction to networks. Course booklet
Introduction to networks. Course booklet
Introduction to networks. Course booklet
by 
Cisco Networking Academy Program.
Format: 
Books
Publication Date 
2014
Excerpt: 
Local area networks (Computer networks)
Available: Copies:
5. 
Cover image for An introduction to enterprise architecture
An introduction to enterprise architecture
by 
Bernard, Scott A., author.
Format: 
Books
Publication Date 
2012
Excerpt: 
Information storage and retrieval systems -- Architecture.
Available: Copies:
6. 
Cover image for Architecture of network systems
Architecture of network systems
by 
Serpanos, Dimitrios Nikolaou.
EBSCOhost http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=353481&site=ehost-live
Format: 
Books
Publication Date 
2011
Excerpt: 
Architecture of network systems / Serpanos, Dimitrios Nikolaou.
Available: Copies:
7. 
Cover image for Applied questions on auditing
Applied questions on auditing
Applied questions on auditing
by 
Marx, B. (Benjamin), 1964-
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Pre-engagement and planning activities -- Computers in the audit environment -- Advanced computer
Available: Copies:
8. 
Cover image for Educational technology for teaching and learning
Educational technology for teaching and learning
by 
Newby, Timothy J.
Format: 
Books
Publication Date 
2011
Excerpt: 
Instructional systems -- Design.
Available: Copies:
9. 
Cover image for Understanding operating systems
Understanding operating systems
by 
McHoes, Ann McIver, 1950-
Format: 
Books
Publication Date 
2011
Excerpt: 
Operating systems (Computers)
Available: Copies:
10. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
Computer industry -- Customer services -- Management.
Available: Copies:
11. 
Cover image for MCTS self-paced training kit (exam 70-680) : configuring Windows 7
MCTS self-paced training kit (exam 70-680) : configuring Windows 7
by 
McLean, Ian, 1946-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1012/2009932326-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1012/2009932326-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1012/2009932326-d.html
Format: 
Electronic Resources
Publication Date 
2010
Excerpt: 
Operating systems (Computers)
Available: Copies:
12. 
Cover image for Applied questions on auditing
Applied questions on auditing
Applied questions on auditing
by 
Marx, B. (Benjamin), 1964-
Format: 
Books
Publication Date 
2009
Excerpt: 
-- Pre-engagement and planning activities -- Computers in the audit environment -- Advanced computer
Available: Copies:
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