-- Remote Monitoring Systems -- Self-Healing Systems -- Software Distribution Systems -- Service Desk

-- Chapter 8. Customer motivation -- Chapter 9. Customer attitudes -- Chapter 10. Personality and self

the social world -- Social perception : perceiving and understanding others -- The self : answering

. Managing yourself, your career, and others. 15. Time, territory, and self-management : keys to success ; 16

Reading, writing and the self -- Poetry -- The novel -- Reading drama.

practice, and guides readers' understanding and self-development. Revised and updated, the fourth edition

-- Devices drivers -- BIOS, BIOS, everywhere! -- 802 -- Power-on self test (POST) -- Before and during the

the social world -- Social perception : perceiving and understanding others -- The self : answering

-- Problematic-Integration Theory -- The Sociocultural Tradition -- Symbolic Interaction and Self as a Social

, discussion questions, practical exercises and case studies to stimulate self-study, debate and reflective

and the self-management skills needed to deliver it. It provides a better understanding of what a

insight into how we form our sense of self, and lays out a plan that will both reduce the negative effects