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1. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer service industry -- Customer services.
Available: Copies:
2. 
Cover image for Principles of marketing
by 
Kotler, Philip (Philip J.), 1931-
Format: 
Books
Publication Date 
2014 2013
Excerpt: 
. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New
Available: Copies:
3. 
Cover image for Social media explained : untangling the world's most misunderstood business trend
by 
Schaefer, Mark W.
Format: 
Books
Publication Date 
2014
Excerpt: 
Société de l'information.
Available: Copies:
by 
Thornhill, C.
Format: 
Books
Publication Date 
2014
Excerpt: 
-- Human resources -- Municipal associations and related institutions -- Public relations and information
Available: Copies:
5. 
Cover image for Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
framework ; Information communications technologies in tourism ; Travel intermediaries : tour operators and
Available: Copies:
by 
Millard, D. (Daleen), author.
Format: 
Books
Publication Date 
2013
Excerpt: 
Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS). While the former statutes regulate
Available: Copies:
by 
Looy, Bart van.
Format: 
Books
Publication Date 
2013 2011
Excerpt: 
Service management : an integrated approach / Looy, Bart van.
Available: Copies:
by 
Lesame, N. C.
Format: 
Books
Publication Date 
2012
Excerpt: 
New media in the information society / Lesame, N. C.
Available: Copies:
9. 
Cover image for Business information management : improving performance using information systems
by 
Chaffey, Dave, 1963-
Format: 
Books
Publication Date 
2011
Excerpt: 
Business information management : improving performance using information systems / Chaffey, Dave
Available: Copies:
10. 
Cover image for Managing technology in higher education : strategies for transforming teaching and learning
by 
Bates, Tony, 1939-
Format: 
Books
Publication Date 
2011
Excerpt: 
Information technology -- Management.
Available: Copies:
11. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna.
Format: 
Books
Publication Date 
2010
Excerpt: 
Computer industry -- Customer services -- Management.
Available: Copies:
12. 
Cover image for Microsoft® Windows server 2008 security resource kit
by 
Johansson, Jesper M.
Format: 
Books
Publication Date 
2008
Excerpt: 
-- Implementing active directory certificate services. Common security scenarios: Securing server roles -- Patch
Available: Copies:
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