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Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day

Durré, Linnda.

Format:

Books

Publication Date

2010

Excerpt:

. Communication and Relationships: Techniques to Get It Right -- Ch. 6. Good Business Relationships Are Built on

Available: Copies:

Just listen : discover the secret to getting through to absolutely everyone

Goulston, Mark.

Format:

Books

Publication Date

2009

Excerpt:

Business communication.

Available: Copies:

The art and science of communication : tools for effective communication in the workplace

Perkins, P. S. (Pamela S.), 1959-

Publisher description http://www.loc.gov/catdir/enhancements/fy0808/2008001378-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0808/2008001378-t.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0827/2008001378-b.html

Format:

Books

Publication Date

2008

Excerpt:

Business communication.

Available: Copies:

Failure to communicate : how conversations go wrong and what you can do to right them

Weeks, Holly.

Format:

Books

Publication Date

2008

Excerpt:

Business communication.

Available: Copies:

The emotionally intelligent team : understanding and developing the behaviors of success

Hughes, Marcia.

Table of contents only http://www.loc.gov/catdir/toc/ecip0715/2007011631.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0740/2007011631-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0743/2007011631-b.html

Format:

Books

Publication Date

2007

Excerpt:

Why emotional intelligence is so valuable for teams -- The business case for team emotional

Available: Copies:

Your client's story : know your clients and the rest will follow

West, Scott, 1959-

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004959.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html

Format:

Books

Publication Date

2005

Excerpt:

your business -- They mean business: dialogues with the small business owner -- The new retirement

Available: Copies:

The loyalty advantage : essential steps to energize your company, your customers, your brand

Durkin, Dianne M., 1947-

Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html

Format:

Books

Publication Date

2005

Excerpt:

business -- Ch. 4. What is the loyalty factor? -- Ch. 5. Employees, the new strategic alliance -- Ch. 6

Available: Copies:

Boomerang

Ash Quarry Productions.

Format:

Books

Publication Date

2002

Excerpt:

Business communication.

Available: Copies:

Managing conflict at work! the art of communication

Wilson, Jack.

Format:

Audio cassette

Publication Date

2001

Excerpt:

Conflict is a natural part of today's constantly changing business environment. This program shows

Available: Copies:

10.

Crystal clear communication : skills for understanding and being understood

Cole, Kris.

Format:

Books

Publication Date

1993

Excerpt:

Business communication.

Available: Copies:

11.

Communication skills

Beisler, Fran.

Format:

Books

Publication Date

1993

Excerpt:

Business communication -- Problems, exercises, etc.

Available: Copies:

12.

Communicating at work

Prescott, David.

Format:

Books

Publication Date

1993

Excerpt:

Business communication.

Available: Copies:

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