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1. 
Cover image for Effective NLP skills
Effective NLP skills
Effective NLP skills
by 
Youell, Richard.
Format: 
Books
Publication Date 
2011
Excerpt: 
effective leadership style for the situation -- Modelling others' abilities -- Stress management: building
Available: Copies:
2. 
Cover image for Increase your influence at work
Increase your influence at work
by 
McIntosh, Perry.
Format: 
Books
Publication Date 
2011
Excerpt: 
American Management Association,
Available: Copies:
3. 
Cover image for Harvard business review on communicating effectively.
Harvard business review on communicating effectively.
Harvard business review on communicating effectively.
Format: 
Books
Publication Date 
2011
Excerpt: 
Communication in management.
Available: Copies:
4. 
Cover image for Communicating at work : principles and practices for business and the professions
Communicating at work : principles and practices for business and the professions
Communicating at work : principles and practices for business and the professions
by 
Adler, Ronald B. (Ronald Brian), 1946-
Format: 
Books
Publication Date 
2010
Excerpt: 
Communication in management.
Available: Copies:
5. 
Cover image for Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
by 
Durré, Linnda.
Format: 
Books
Publication Date 
2010
Excerpt: 
Do If You Need Help from HR or Management -- Ch. 38. What to Do If Administration and HR Don't Do
Available: Copies:
6. 
Cover image for New directions in interpersonal communication research
New directions in interpersonal communication research
by 
Smith, Sandi W.
Table of contents only http://www.loc.gov/catdir/toc/ecip0827/2008039412.html
Format: 
Books
Publication Date 
2010
Excerpt: 
interpersonal communication / Leanne K. Knobloch -- Uncertainty and information management in interpersonal
Available: Copies:
7. 
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2009
Excerpt: 
Communication in personnel management.
Available: Copies:
8. 
Cover image for Interpersonal communication & conflict
Interpersonal communication & conflict
Interpersonal communication & conflict
by 
Joffe, Elana.
Format: 
Video disc
Publication Date 
2008
Excerpt: 
Conflict management.
Available: Copies:
9. 
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2006
Excerpt: 
Communication in personnel management.
Available: Copies:
10. 
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2006
Excerpt: 
Communication in personnel management.
Available: Copies:
11. 
Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
by 
Lucas, Robert W.
Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Conflict management.
Available: Copies:
12. 
Cover image for The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
The loyalty advantage : essential steps to energize your company, your customers, your brand
by 
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format: 
Books
Publication Date 
2005
Excerpt: 
continuous evaluation and feedback -- Ch. 14. The role of leadership -- Ch. 15. Loyalty and change management
Available: Copies:
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Communication in organizations.
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Communication in management.
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