IIE Logo

Switch to list view
Switch to thumbnail view
Select an Action
42 Results Found Subscribe to search results
000000000000IIE
Print
25. 
Cover image for Contemporary security management
Contemporary security management
by 
Fay, John, 1934-
Format: 
Books
Publication Date 
2011
Excerpt: 
Contemporary security management / Fay, John, 1934-
Available: Copies:
26. 
Cover image for Marketing management : a strategic decision-making approach
Marketing management : a strategic decision-making approach
Marketing management : a strategic decision-making approach
by 
Mullins, John W. (John Walker)
Format: 
Books
Publication Date 
2010
Excerpt: 
Marketing management : a strategic decision-making approach / Mullins, John W. (John Walker)
Available: Copies:
27. 
Cover image for Services marketing : a contemporary approach
Services marketing : a contemporary approach
by 
Boshoff, Christo.
Format: 
Books
Publication Date 
2009
Excerpt: 
Service industries -- South Africa -- Marketing.
Available: Copies:
28. 
Cover image for Driving down cost : how to manage and cut costs - intelligently
Driving down cost : how to manage and cut costs - intelligently
Driving down cost : how to manage and cut costs - intelligently
by 
Wileman, Andrew.
Format: 
Books
Publication Date 
2008
Excerpt: 
Service industries -- Cost control.
Available: Copies:
30. 
Cover image for Service management and marketing : customer management in service competition
Service management and marketing : customer management in service competition
Service management and marketing : customer management in service competition
by 
Grèonroos, Christian, 1947-
Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Service management and marketing : customer management in service competition / Grèonroos
Available: Copies:
31. 
Cover image for Challenges of managing information quality in service organizations
Challenges of managing information quality in service organizations
by 
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019120.html
Format: 
Books
Publication Date 
2007 2006
Excerpt: 
Service industries -- Information technology -- Quality control.
Available: Copies:
32. 
Cover image for Services marketing management : a strategic perspective
Services marketing management : a strategic perspective
Services marketing management : a strategic perspective
by 
Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Service industries -- Marketing -- Management.
Available: Copies:
33. 
Cover image for 5S for service organizations and offices : a lean look at improvements
5S for service organizations and offices : a lean look at improvements
by 
Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Service industries -- Management.
Available: Copies:
34. 
Cover image for Knowledge intensive business services : organizational forms and national institutions
Knowledge intensive business services : organizational forms and national institutions
by 
Miozzo, Marcela, 1963-
Format: 
Books
Publication Date 
2006
Excerpt: 
Service industries.
Available: Copies:
35. 
Cover image for Information quality management : theory and applications
Information quality management : theory and applications
by 
Al-Hakim, Latif, 1946-
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006019119.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Information quality management : theory and applications / Al-Hakim, Latif, 1946-
Available: Copies:
36. 
Cover image for Service is front stage : positioning services for value advantage
Service is front stage : positioning services for value advantage
by 
Teboul, James
Format: 
Regular print
Publication Date 
2006
Excerpt: 
Service industries -- Management
Available: Copies:
Limit Search Results
Access Level
Author
Lovelock, Christopher H.
(3)
Al-Hakim, Latif, 1946-
(2)
Berndt, A. (Adele), 1966- editor.
(2)
Boshoff, Christo, editor.
(2)
Jordaan, Yolanda.
(2)
Format
Item Category 1
Material Type
Language
Library
Shelf Location
Publication Date
Subject
Service industries -- Management.
(13)
Service industries -- Marketing.
(7)
Marketing -- Management.
(6)
Customer services.
(4)
Service industries.
(4)
Item Available
Advanced Search Location