Classroom management -- Handbooks, manuals, etc.

Human resource management / Amos, Trevor.

-- Mentoring -- Managing Conflict -- The Psychological Contract -- Conflict Management Styles -- Collaborating

Personnel management -- South Africa.

Managing training and development / Erasmus, Barney.

Teachers -- Training of -- South Africa.

South African human resource management : theory and practice / Swanepoel, Ben, editor, author.

Quality management for organizational excellence : introduction to total quality / Goetsch, David L.

Operations Bridge -- Service Management and Improvement -- Technical Support -- Training -- Characteristics

The theory and practice of change management / Hayes, John, 1943-

Administrative agencies -- South Africa -- Personnel management.

Customer services -- Management.