design -- The pricing of services -- The service delivery process -- Managing employees' roles in service

--Exclusive protection for employees in terms of labour legislation-- The impact pf Basic conditions of

-time employees and 200 part-time workers. This is the only marketing research text co-authored by a full

delight guests, develop employees, and deliver financial returns. This introductory text provides students

.Employees tax and provisional tax-- 9.Capital gains tax-- 10.Taxable persons-- 11.Taxation of companies-- 12

unique employees -- Motivating staff -- Leadership of people -- Managing relational capital -- Structural

and motivation -- Organisation development -- Remuneration -- Employee wellness, health and safety

management and appraisal -- Training and development -- Part IV. Retaining employees. Managing compensation

Employees -- Training of -- South Africa.

process -- Managing employees' roles in service delivery -- Managing customers' roles in service delivery

"Entrepreneurs build businesses to fulfil dreams for themselves, their families, their employees

employees -- The firm and its customers -- Supply and demand: price-taking and competitive markets -- The