Log In
|
My Account
|
My Lists
|
Enable Accessibility Mode
|
Remember to clear the cache and close the browser window.
Search Limit
Everything
Library Search
Library Favorites Search
Rooms Content Search
DiXML Search
PDF Search
Other Marc Search
Asset Search
Electronic Resources Search
Rooms Restriction Values
All Fields
Author
Keyword in Author headings
Title
Subject
Keyword in Subject headings
ISBN
Search Field
All Fields
Target Value
Limit Value
Restriction Value
Search For:
Advanced Search
IIE
Teaching and Learning
Library Events
Faculty of Commerce
Faculty of Humanities
Faculty of ICT
Faculty of Social Science
Distance Education
Select an Action
Place Hold(s)
Add to My Lists
Email
Print
13 Results Found
1
2
Sort By:
Relevance (Default)
Publication Date (Ascending)
Publication Date (Descending)
Title
Author
0
IIE
Select a list
Temporary List
Make this your default list.
The following items were successfully added.
There was an error while adding the following items. Please try again.
One or more items could not be added because you are not logged in.
13.
Command performance : the art of delivering quality service
Format:
Books
Publication Date
1994
Excerpt:
First: An Interview with USAA's Robert F. McDermott / Thomas Teal -- How I Turned a Critical Public into
Available:
Copies:
Select an Action
Place Hold(s)
Add to My Lists
Email
Print
1
2
Limit Search Results
Narrowed by:
Included
Shelf Location: 1:OS-STUDENT
Access Level
Include
Exclude
0
1
2
3
4
Author
Include
Exclude
Allen, Debbie, 1950-
(1)
Barrie, Barbara.
(1)
Bornstein, Marc H.
(1)
Brando, Marlon.
(1)
Broderick, James.
(1)
Brown, Georg Stanford.
(1)
Cara, Irene, 1959-
(1)
Carroll, Diahann.
(1)
Casey, Bernie.
(1)
Chamberlin, Lee.
(1)
Constantine, Michael.
(1)
Council for Adult and Experiential Learning (U.S.)
(1)
Culp, Robert, 1930-
(1)
Daly, James, 1918-1978.
(1)
De Havilland, Olivia.
(1)
Dee, Ruby.
(1)
Diefendorff, James.
(1)
Dubin, Charles.
(1)
Erman, John, 1935-
(1)
Evans, Damon.
(1)
Feinberg, Joel, 1926-
(1)
Fell, Norman, 1924-1998.
(1)
Flint, Thomas A.
(1)
Floyd, Steven W., 1950-
(1)
Fonda, Henry, 1905-1982.
(1)
Freeman, Al, Jr.
(1)
Friedman, Harris L., editor.
(1)
Gaillard, Slim.
(1)
Glass, Sydney A.
(1)
Golan, Guy J.
(1)
Grandey, Alicia.
(1)
Grier, Pam, 1949-
(1)
Grier, Rosey.
(1)
Griffin, Tony, 1954-
(1)
Griffith, Andy, 1926-
(1)
Haley, Alex. My search for roots.
(1)
Haley, Alex. Roots.
(1)
Harewood, Dorian.
(1)
Harris, Rob, 1957-
(1)
Hartelius, Glenn, editor.
(1)
Harvard Business School Publishing Corporation.
(1)
Holliday, Kene.
(1)
Johnson, Chantell C.
(1)
Johnson, Rafer, 1935-
(1)
Johnson, Thomas A.
(1)
Johnson, Thomas J., 1960-
(1)
Jones, James Earl.
(1)
Keynes, John Maynard, 1883-1946.
(1)
Kinoy, Ernest.
(1)
Koslo, Paul, 1944-
(1)
Lamb, Michael E., 1953-
(1)
Long, Avon.
(1)
Margulies, Stan.
(1)
McGreevey, John.
(1)
McNeil, Claudia.
(1)
McRae, Carmen.
(1)
Merrill, Dina.
(1)
Moody, Lynne.
(1)
Morgan, Harry, 1915-
(1)
Morris, Greg.
(1)
Mosley, Roger E., 1944-
(1)
Mumford, Thad.
(1)
O'Loughlin, Gerald S.
(1)
Richards, Beah E.
(1)
Richards, Lloyd.
(1)
Rodriguez, Percy.
(1)
Rubinstein, John, 1946-
(1)
Rupp, Deborah E., 1975-
(1)
Shafer-Landau, Russ.
(1)
Shaw, Stan, 1952-
(1)
Singer, Marc, 1948-
(1)
Thomas, Richard, 1951-
(1)
Voskovec, Jiří, 1905-1981.
(1)
Wanta, Wayne.
(1)
Warner Bros. Television.
(1)
Warner Home Video (Firm)
(1)
Wilcox, Daniel.
(1)
Williams, Hal, 1938-
(1)
Williams, Peter, 1946 July 20-
(1)
Winfield, Paul.
(1)
Wolper, David L.
(1)
Zucker, Brian J.
(1)
More
View All
Fewer
Collapse All
Format
Include
Exclude
Books
(12)
Video disc
(1)
Item Category 1
Include
Exclude
1:NON-FICT
1:REC-BOOK
Material Type
Include
Exclude
1:GEN-BOOK
Language
Include
Exclude
English
(13)
Library
Include
Exclude
1:IIEMSA
1:VCDBN
1:VCPE
1:VCPMB
Publication Date
Include
Exclude
1994
(1)
1999-2002
2005-2007
2008-2009
2010-2013
Subject
Include
Exclude
Customer relations.
(2)
Adult education -- United States.
(1)
African American families -- Drama.
(1)
African Americans -- Drama.
(1)
BUSINESS & ECONOMICS / Management.
(1)
Biographical -- Television mini-series.
(1)
Biographical television programs.
(1)
Branding (Marketing)
(1)
College credits -- Outside work -- United States -- Evaluation.
(1)
Communication, International.
(1)
Consciousness.
(1)
Counseling -- methods.
(1)
Customer services.
(1)
Developmental psychology.
(1)
Economists -- Biography.
(1)
Ecotourism.
(1)
Employees -- Attitudes.
(1)
Experiential learning -- United States -- Evaluation.
(1)
Family -- Television mini-series.
(1)
Foreign news.
(1)
Haley family -- Drama.
(1)
Haley, Alex -- Drama.
(1)
Haley, Alex -- Family -- Drama.
(1)
Historical -- Television mini-series.
(1)
Historical television programs.
(1)
International relations and terrorism.
(1)
Interpersonal relations.
(1)
Journalism -- Political aspects.
(1)
Journalism -- United States.
(1)
Keynes, John Maynard, 1883-1946 -- Friends and associates.
(1)
Kinte family -- Drama.
(1)
Management.
(1)
Marketing -- Case studies.
(1)
National security.
(1)
Non-formal education -- United States -- Evaluation.
(1)
Nonverbal communication in the workplace.
(1)
PSYCHOLOGY / Industrial & Organizational Psychology.
(1)
Philosophy.
(1)
Psychological Theory.
(1)
Psychology, Industrial.
(1)
Psychotherapy.
(1)
Quality control.
(1)
Spirituality.
(1)
Statesmen -- Biography.
(1)
Strategic planning.
(1)
Television mini-series.
(1)
Television movies.
(1)
Television programs for the hearing impaired.
(1)
Terrorism -- Prevention.
(1)
Transpersonal psychology -- Handbooks, manuals, etc.
(1)
Vocational qualifications -- Certification -- United States.
(1)
Weapons of mass destruction -- Safety measures.
(1)
Écotourisme.
(1)
More
View All
Fewer
Collapse All
Item Available
Include
Exclude
1
Advanced Search Location
Include
Exclude
1:IIEMSA
1:VCDBN
1:VCPE
1:VCPMB
true
{sortLabel}
{alphabetical}
{relevance}
{include}
{exclude}
{facetName}
{results}
{displayName}
{count}
{error}
