Search Results for Satisfaction.

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38 Results Found

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13.

The agenda : what every business must do to dominate the decade

Hammer, Michael, 1948-

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

Available: Copies:

14.

The loyalty effect : the hidden force behind growth, profits, and lasting value

Reichheld, Frederick F.

Format:

Books

Publication Date

2001 1996

Excerpt:

Consumer satisfaction.

Available: Copies:

15.

Emotion marketing : the Hallmark way of winning customers for life

Robinette, Scott.

Contributor biographical information http://www.loc.gov/catdir/bios/mh041/00065374.html
Publisher description http://www.loc.gov/catdir/description/mh021/00065374.html
Table of contents http://www.loc.gov/catdir/toc/mh021/00065374.html

Format:

Books

Publication Date

2001

Excerpt:

Consumer satisfaction.

Available: Copies:

16.

Organizational behavior

Robbins, Stephen P., 1943-

Inhaltsverzeichnis Organizational behavior

Format:

Electronic Resources

Publication Date

2001

Excerpt:

job satisfaction -- Personality and emotions -- Perception and individual decision making -- Basic

Available: Copies:

17.

Quality control

Besterfield, Dale H.

Format:

Electronic Resources

Publication Date

2001

Excerpt:

Quality Management--Principles and Practices -- Leadership -- Customer Satisfaction -- Employee

Available: Copies:

18.

Good work : when excellence and ethics meet

Gardner, Howard.

Format:

Books

Publication Date

2001

Excerpt:

Job satisfaction.

Available: Copies:

19.

Industrial and organizational psychology : research and practice

Spector, Paul E.

Table of contents http://catdir.loc.gov/catdir/toc/onix04/98050852.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0706/98050852-d.html

Format:

Books

Publication Date

2000

Excerpt:

Organization -- Theories of Employee Motivation -- Job Satisfaction and Organizational Commitment -- Productive

Available: Copies:

20.

Leaders & the leadership process : readings, self-assessments & applications

Pierce, Jon L. (Jon Lepley)

Table of contents http://catdir.loc.gov/catdir/toc/mh023/99034640.html
Publisher description http://catdir.loc.gov/catdir/description/mh023/99034640.html

Format:

Books

Publication Date

2000

Excerpt:

/ Transformational Leader Behaviors and Their Effects on Followers' Trust in Leader, Satisfaction, and Organizational

Available: Copies:

21.

Labour relations : the psychology of conflict and negotiation

Tustin, Charles.

Format:

Books

Publication Date

2000

Excerpt:

satisfaction ; Motivation ; Job evaluation ; Quality of work life.

Available: Copies:

22.

Marketing management

Kotler, Philip.

Format:

Books

Publication Date

2000

Excerpt:

Satisfaction -- The Nature of High-Performance Businesses -- Delivering Customer Value and Satisfaction

Available: Copies:

23.

Marketing

Lamb, Charles W.

Format:

Books

Publication Date

2000

Excerpt:

pursue customer satisfaction ; Developing and managing products ; Marketing channels and the role of

Available: Copies:

24.

Project management

Lock, Dennis.

Format:

Books

Publication Date

2000

Excerpt:

your projects finished on-time, within budget, and to the complete satisfaction of your end users

Available: Copies:

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