19 Results Found Subscribe to search results
0000000IIE
Print
13. 
Cover image for Questions that sell : the powerful process for discovering what your customer really wants
by 
Cherry, Paul.
Format: 
Books
Publication Date 
2006
Excerpt: 
create value so price is no longer an issue -- Appendix B. Using e-mail and voice mail -- Appendix C
Available: Copies:
14. 
Cover image for Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy
by 
Stinnett, Bill.
Format: 
Books
Publication Date 
2005
Excerpt: 
perceive value and risk -- The cause and effect of business value -- The value of customer relationships
Available: Copies:
15. 
Cover image for Implementing strategic change : tools for transforming an organization
by 
Hoisington, Steven H., 1953-
Format: 
Books
Publication Date 
2005
Excerpt: 
progress relative to plans -- Delivering shareholder value and sustaining performance through efficient
Available: Copies:
16. 
Cover image for ProfitBrand : how to increase the profitability, accountability & sustainability of brands
by 
Wreden, Nick.
Format: 
Books
Publication Date 
2005
Excerpt: 
customer: learning customer value ; Satisfaction versus accountability: which metric for success ; Customer
Available: Copies:
17. 
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
-Compiled Databases -- Ch. 3. The Value of a Customer Information File -- Ch. 4. Blueprinting Customer Contact
Available: Copies:
18. 
Cover image for Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
Brian Quinn, Thomas L. Doorley and Penny C. Paquette -- Customer Intimacy and Other Value Disciplines
Available: Copies:
by 
Manning, Anthony D.
Format: 
Books
Publication Date 
1989
Excerpt: 
around here? -- Who is our customer? -- What value will we offer? -- The way to total improvement
Available: Copies:
Limit Search Results
Access Level
Format
Item Category 1
Material Type
Language
Shelf Location
Item Available