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2. 
Cover image for The innovator's solution : creating and sustaining successful growth
The innovator's solution : creating and sustaining successful growth
by 
Christensen, Clayton M.
Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer services.
Available: Copies:
3. 
Cover image for Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Format: 
Books
Publication Date 
1994
Excerpt: 
Customer services.
Available: Copies:
4. 
Cover image for I was your customer
I was your customer
I was your customer
by 
Cheales, Peter.
Format: 
Books
Publication Date 
1994
Excerpt: 
Customer services.
Available: Copies:
5. 
Cover image for World class! : strategies for winning with your customer.
World class! : strategies for winning with your customer.
World class! : strategies for winning with your customer.
by 
Manning, Anthony D.
Format: 
Books
Publication Date 
1989
Excerpt: 
Customer services.
Available: Copies:
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