The right tools for the job : on the use and performance of management tools and techniques / Cox

Management control systems : performance measurement, evaluation, and incentives / Merchant

The HR scorecard : linking people, strategy, and performance / Becker, Brian E.

management -- Purchasing services -- Supply chain information systems and electronic sourcing -- Performance

increased performance.

Performance -- 12.3.Exploiting Knowledge and Intellectual Property -- 12.4.Broader Economic and Social

-- Management Policies -- Process Capacity and Utilization -- Principles of Process Performance: The Theory of

to Measure Managerial Performance -- ch. 10 Ten Management Errors -- ch. 11 Costs of Capital by

-- Resilience -- Special section: the recession 46 -- Self -- Others -- Connection -- Attitude -- Performance

-- The effects of management turnover on firm performance / Mark R. Huson and Robert Parrino -- Corporate

-- Purchasing services -- Supply chain information and e-systems -- Sourcing and supply performance measurement

: they work at cross-purposes and have conflicting goals. Results? Performance-sapping disagreements