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25.

Cover image for What the customer wants you to know : how everybody needs to think differently about sales

What the customer wants you to know : how everybody needs to think differently about sales

What the customer wants you to know : how everybody needs to think differently about sales

by

Charan, Ram.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0723/2007030980.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016512961&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0828/2007030980-d.html

Format:

Books

Publication Date

2007

Available: Copies:

26.

Cover image for How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

by

Anderson, Dave, 1961-

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014057.html

Format:

Books

Publication Date

2007

Available: Copies:

27.

Cover image for Selling hospitality : a situational approach

Selling hospitality : a situational approach

Selling hospitality : a situational approach

by

McNeill, Richard G.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-d.html

Format:

Books

Publication Date

2006

Available: Copies:

28.

Cover image for 201 super sales tips : field-tested strategies for painless prospecting, perfect presentations, and a quick close every time

201 super sales tips : field-tested strategies for painless prospecting, perfect presentations, and a quick close every time

201 super sales tips : field-tested strategies for painless prospecting, perfect presentations, and a quick close every time

by

Gschwandtner, Gerhard.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0668/2006046626-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0668/2006046626-d.html

Format:

Books

Publication Date

2006

Available: Copies:

29.

Cover image for Selling is everyone's business : what it takes to create a great salesperson

Selling is everyone's business : what it takes to create a great salesperson

Selling is everyone's business : what it takes to create a great salesperson

by

Johnson, Steve, 1962-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005031913.html

Format:

Books

Publication Date

2006

Available: Copies:

30.

Cover image for The great formula for creating maximum profit with minimal effort

The great formula for creating maximum profit with minimal effort

The great formula for creating maximum profit with minimal effort

by

Joyner, Mark, 1968-

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005034028.html

Format:

Books

Publication Date

2006

Available: Copies:

31.

Cover image for The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

by

Hodge, Richard.

Format:

Books

Publication Date

2006

Available: Copies:

32.

Cover image for Trust-based selling : using customer focus and collaboration to build long-term relationships

Trust-based selling : using customer focus and collaboration to build long-term relationships

Trust-based selling : using customer focus and collaboration to build long-term relationships

by

Green, Charles H.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html

Format:

Books

Publication Date

2006

Available: Copies:

33.

Cover image for Magnetic selling : develop the charm and charisma that attract customers and maximize sales

Magnetic selling : develop the charm and charisma that attract customers and maximize sales

Magnetic selling : develop the charm and charisma that attract customers and maximize sales

by

Bly, Robert W.

Format:

Books

Publication Date

2006

Available: Copies:

34.

Cover image for The solution-centric organization

The solution-centric organization

The solution-centric organization

by

Eades, Keith M.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008289.html

Format:

Books

Publication Date

2006

Available: Copies:

35.

Cover image for Fundamentals of selling : customers for life through service

Fundamentals of selling : customers for life through service

Fundamentals of selling : customers for life through service

by

Futrell, Charles.

Format:

Books

Publication Date

2006

Available: Copies:

36.

Cover image for Secrets of great rainmakers : the keys to success and wealth

Secrets of great rainmakers : the keys to success and wealth

Secrets of great rainmakers : the keys to success and wealth

by

Fox, Jeffrey J., 1945-

Format:

Books

Publication Date

2006

Available: Copies:

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Subject: Selling.

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Author

Futrell, Charles.

(8)

Schiffman, Stephan.

(3)

Tanner, John F.

(3)

(2)

Cant, M. C. (Michael Colin), 1957-

(2)

Castleberry, Stephen Bryon.

(2)

Johnston, Mark W.

(2)

Marshall, Greg W.

(2)

Stielstra, Greg.

(2)

Van Heerden, Neels, 1957-

(2)

Weitz, Barton A.

(2)

Acuff, Jerry, 1949-

(1)

Agnihotri, Raj S., author.

(1)

Ahearne, Michael, author.

(1)

Allen, Peter, 1937-

(1)

Allen, Peter, 1937- Sales and sales management.

(1)

American Management Association.

(1)

Anderson, Dave, 1961-

(1)

Avila, Ramon A., 1955- author.

(1)

(1)

Bogaards, M., author.

(1)

Castleberry, Stephen Bryon author

(1)

(1)

(1)

(1)

Cheverton, Peter.

(1)

(1)

Crom, J. Oliver.

(1)

Crom, Michael A.

(1)

Crotts, John C.

(1)

Dale Carnegie & Associates.

(1)

Denny, Richard, 1944-

(1)

Drotsky, Antonie, editor.

(1)

Eades, Keith M.

(1)

Fairweather, Alan.

(1)

Fox, Jeffrey J., 1945-

(1)

Futrell, Charles, author.

(1)

(1)

Green, Charles H.

(1)

Gschwandtner, Gerhard.

(1)

Harte, Richard.

(1)

Heald, Michael.

(1)

Heiman, Stephen E.

(1)

Hodge, Richard.

(1)

(1)

Ingram, Thomas N., author.

(1)

Jain, Naveen (Management consultant)

(1)

(1)

Johnson, Spencer.

(1)

Johnson, Steve, 1962-

(1)

Joyner, Mark, 1968-

(1)

Kear, Robert E.

(1)

(1)

(1)

Krush, Michael T., author.

(1)

LaForge, Raymond W., author.

(1)

Lancaster, Geoffrey A.

(1)

Lennon, Kathryn.

(1)

Leyshan, Trent, author.

(1)

Manning, Gerald L., author.

(1)

McCormack, Mark H. (Mark Hume)

(1)

McLeod, Lisa, 1963-

(1)

McNeill, Richard G.

(1)

Miller, Robert B. (Robert Bruce), 1931-

(1)

Page, Rick, 1947-

(1)

(1)

Reece, Barry L., author.

(1)

Rumbauskas, Frank J., 1973-

(1)

Salmon, Michael, 1956-

(1)

(1)

Schachter, Lou.

(1)

Schwepker, Charles H., Jr., author.

(1)

Shaivitz, Adam, 1976-

(1)

Snyder, David P.

(1)

Stinnett, Bill.

(1)

Tuleja, Tad, 1944-

(1)

Van Heerden, Neels, 1957- editor.

(1)

Velde, Jan Paul van der.

(1)

(1)

Williams, Michael R., author.

(1)

(1)

Wollan, Robert, 1957-

(1)

(1)

Format

(63)

Electronic Resources

(1)

(1)

Item Category 1

Material Type

Language

(65)

Library

Shelf Location

Publication Date

Subject

Customer relations.

(10)

Sales management.

(9)

(6)

Success in business.

(4)

Relationship marketing.

(3)

Sales personnel.

(3)

Business networks.

(2)

Sales personnel -- Training of.

(2)

Sales presentations.

(2)

Sales promotion.

(2)

Selling -- Psychological aspects.

(2)

Técnicas de ventas.

(2)

Verkooptechnieken.

(2)

(1)

BUSINESS & ECONOMICS -- Sales & Selling.

(1)

Business ethics.

(1)

Career development.

(1)

Consumer behavior.

(1)

Consumer satisfaction.

(1)

Customer loyalty.

(1)

Desarrollo profesional.

(1)

Entrepreneurship

(1)

Entrepreneurship.

(1)

Hospitality industry -- Marketing.

(1)

Industria hospitalaria -- Administración.

(1)

Marketing -- South Africa.

(1)

Marketing research.

(1)

(1)

Organizational effectiveness.

(1)

Problem solving.

(1)

Public relations.

(1)

(1)

(1)

(1)

Sales executives.

(1)

Sales personnel -- Attitudes.

(1)

(1)

Selling -- Handbooks, manuals, etc.

(1)

Selling -- Technological innovations.

(1)

Social media -- Marketing.

(1)

Social networks.

(1)

(1)

(1)

(1)

Verkaufstechnik

(1)

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