-- Chapter 16. Building relationships with customers -- Chapter 17. The online world and consumer behaviour.

relationship building : it's not all talk ; 6. Sales knowledge : customers, products, technologies -- pt. 3

. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New

-Based Repositories -- Simplified Building And Testing Of Windows Store Apps -- MSTest Support Removed -- Enhanced

Evolution of the News Media -- The Growth of Business Coverage in the Media -- Building Better Relation with

people together -- Forming and building organisations -- Helping to clarify goals and priorities

& ethics: reporting rules of the road; Text box : trust but verify; Text box : Storify.com -- Building the

: building communities of designers / James Dalziel -- Design principles for mobile learning / Agnes Kukulska

-- Building a collaborative culture -- Using tools to support connected learning -- Building your connected

in new ways; and he teaches us a lesson on networks and network building. Rheingold points out that

workstations -- Specialized consumer PCs -- Building a home server PC -- Setting up a home theater PC -- Gaming

cycle -- Global strategies -- Relationship building strategies -- Brand strategies -- Building brand and