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Print
by 
Hitchner, James R.
Format: 
Books
Publication Date 
2006
Excerpt: 
issues in professional practices -- Strategic benchmarking for value -- Valuation of intangible assets
Available: Copies:
26. 
Cover image for Converting customer value : from retention to profit
by 
Murphy, John A., 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
Framework. Developed from a customer profitability benchmarking study conducted by the authors across
Available: Copies:
27. 
Cover image for The best practices enterprise : a guide to achieving sustainable world-class performance
by 
Kerr, James M.
Format: 
Books
Publication Date 
2006
Excerpt: 
Benchmarking (Management)
Available: Copies:
28. 
Cover image for The leader's tool kit : hundreds of tips and techniques for developing the skills you need
by 
Charney, Cyril.
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
-- Benchmarking -- Change : influencing the future -- Communicating with the board and other executives
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29. 
Cover image for Developing corporate social responsibility : a European perspective
by 
Perrini, Francesco.
Format: 
Books
Publication Date 
2006
Excerpt: 
basis for the analyses of the benchmarking of European and international standards and initiatives, and
Available: Copies:
30. 
Cover image for Health care finance : basic tools for nonfinancial managers
by 
Baker, Judith J.
Format: 
Books
Publication Date 
2006
Excerpt: 
benchmarking -- Budgeting and variance analysis -- Capital expenditure budgets -- Business loans and financing
Available: Copies:
31. 
Cover image for Accounting and financial management : developments in the international hospitality industry
by 
Harris, Peter J. (Peter James), 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
/ Agnes Lee DeFranco -- Developing a benchmarking methodology for the hotel industry / Peter Harris and
Available: Copies:
32. 
Cover image for Business process modeling, simulation, and design
by 
Laguna, Manuel.
Format: 
Electronic Resources
Publication Date 
2005
Excerpt: 
benchmarking with data envelopment analysis.
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33. 
Cover image for Intangible finance standards : advances in fundamental analysis & technical analysis
by 
Standfield, Ken.
Format: 
Books
Publication Date 
2005
Excerpt: 
. Foundations of intangible financial statements -- 4. Benchmarking intangible performance -- 5. Intangible
Available: Copies:
34. 
Cover image for The professional services firm bible
by 
Baschab, John, 1968-
Format: 
Books
Publication Date 
2005
Excerpt: 
Managing the professional services firm -- Professional services firm benchmarking -- Partnership
Available: Copies:
35. 
Cover image for Intellectual capital for communities : nations, regions, and cities
by 
Bounfour, Ahmed.
Format: 
Books
Publication Date 
2005
Excerpt: 
benchmarking system (CICBS) : a methodology and a framework for measuring and managing intellectual capital of
Available: Copies:
36. 
Cover image for Continuous quality improvement in higher education
by 
Dew, John R.
Format: 
Books
Publication Date 
2004
Excerpt: 
. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education
Available: Copies:
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