-- Benchmarking -- Change : influencing the future -- Communicating with the board and other executives

Benchmarking (Management)

reengineering, (new process design, process innovation) -- Process benchmarking -- Comparing the three

basis for the analyses of the benchmarking of European and international standards and initiatives, and

benchmarking -- Budgeting and variance analysis -- Capital expenditure budgets -- Business loans and financing

/ Agnes Lee DeFranco -- Developing a benchmarking methodology for the hotel industry / Peter Harris and

site testing -- Evaluating Web site performance -- Web site benchmarking -- Web analytics -- Chapter

Managing the professional services firm -- Professional services firm benchmarking -- Partnership

benchmarking system (CICBS) : a methodology and a framework for measuring and managing intellectual capital of

benchmarking with data envelopment analysis.

. Foundations of intangible financial statements -- 4. Benchmarking intangible performance -- 5. Intangible

. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education