IIE Logo

Switch to list view
Switch to thumbnail view
Select an Action
178 Results Found Subscribe to search results
000000000000IIE
Print
1. 
Cover image for Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence
Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence
by 
Lewis, Mike, 1975-
Format: 
Books
Publication Date 
2013
Excerpt: 
Customer relations.
Available: Copies:
2. 
Cover image for Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
by 
Dishongh, Rhonda, 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
Achieving patient (aka customer) experience excellence : lessons from a successful cultural
Available: Copies:
3. 
Cover image for The lean entrepreneur : how visionaries create products, innovate with new ventures, and disrupt markets
The lean entrepreneur : how visionaries create products, innovate with new ventures, and disrupt markets
by 
Cooper, Brant.
Cover image http://catalogimages.wiley.com/images/db/jimages/9781118295342.jpg
Format: 
Books
Publication Date 
2013
Excerpt: 
ideas immediately, foster stronger customer relations, test different business model risks, and create a
Available: Copies:
4. 
Cover image for Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
by 
Paharia, Rajat.
Format: 
Books
Publication Date 
2013
Excerpt: 
Customer relations.
Available: Copies:
6. 
Cover image for Customers first : dominate your market by winning them over where it counts the most
Customers first : dominate your market by winning them over where it counts the most
by 
Bueno, Bolivar J.
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer relations.
Available: Copies:
7. 
Cover image for Statistical methods in customer relationship management
Statistical methods in customer relationship management
Statistical methods in customer relationship management
by 
Kumar, V., 1957-
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer relations -- Management -- Statistical models.
Available: Copies:
8. 
Cover image for The conversation company : boost your business through culture, people and social media
The conversation company : boost your business through culture, people and social media
by 
Van Belleghem, Steven.
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer relations.
Available: Copies:
9. 
Cover image for Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
by 
Berndt, Adele.
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer relations -- Management.
Available: Copies:
10. 
Cover image for The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy
The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economy
by 
Burrows, Robert P. (Robert Penn)
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer relations.
Available: Copies:
11. 
Cover image for Harvard business review on reinventing your marketing.
Harvard business review on reinventing your marketing.
Format: 
Books
Publication Date 
2011
Excerpt: 
Customer relations.
Available: Copies:
12. 
Cover image for Wired and dangerous : how your customers have changed and what to do about it
Wired and dangerous : how your customers have changed and what to do about it
by 
Bell, Chip R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Customer relations.
Available: Copies:
Limit Search Results
Access Level
Author
Kotler, Philip.
(9)
Bowen, John (John T.), 1948-
(4)
Makens, James C.
(4)
Armstrong, Gary (Gary M.)
(3)
Berndt, A. (Adele), 1966-
(3)
Format
Item Category 1
Material Type
Language
English
(178)
Library
Shelf Location
Publication Date
Subject
Customer relations.
(96)
Customer relations -- Management.
(29)
Marketing.
(22)
Customer services.
(21)
Relationship marketing.
(19)
Item Available
Advanced Search Location