The basics of communication : a relational perspective / Duck, Steve.

skills -- Nonverbal communication skills -- Listening skills -- Customer service and behavior -- Service

Communication : a critical/cultural introduction / Warren, John T., 1974-2011.

Managing cross-cultural communication : principles and practice / Maude, Barry.

Communication skills for the healthcare professional / McCorry, Laurie Kelly, 1959-

Theories of human communication / Littlejohn, Stephen W.

about earlier communication technologies. Chapters explore how we use mediated language and nonverbal

An introduction to intercultural communication : identities in a global community / Jandt, Fred

. -- 7. Interviewer's Verbal Strategies / Michael R. Napier -- 8. Nonverbal Communication / Michael R

Communication in everyday life / Duck, Steve.

Nonverbal communication.

Intercultural communication : a contextual approach / Neuliep, James William, 1957-