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1.

Cover image for Chaotics : the business of managing and marketing in the age of turbulence

Chaotics : the business of managing and marketing in the age of turbulence

Chaotics : the business of managing and marketing in the age of turbulence

by

Kotler, Philip.

Format:

Books

Publication Date

2009

Excerpt:

Management.

Available: Copies:

2.

Cover image for How to make it big as a consultant

How to make it big as a consultant

by

Cohen, William A., 1937-

Table of contents only http://www.loc.gov/catdir/toc/fy1001/2008048569.html

Format:

Books

Publication Date

2009

Excerpt:

American Management Association,

Available: Copies:

3.

Cover image for Administrative assistant's and secretary's handbook

Administrative assistant's and secretary's handbook

by

Stroman, James.

Table of contents http://catdir.loc.gov/catdir/toc/ecip0718/2007020971.html

Format:

Books

Publication Date

2008

Excerpt:

American Management Association,

Available: Copies:

4.

Cover image for Becoming an extraordinary manager : the 5 essentials for success

Becoming an extraordinary manager : the 5 essentials for success

Becoming an extraordinary manager : the 5 essentials for success

by

Sandler, Len, 1946-

Format:

Books

Publication Date

2008

Excerpt:

Personnel management.

Available: Copies:

5.

Cover image for The EQ interview : finding employees with high emotional intelligence

The EQ interview : finding employees with high emotional intelligence

The EQ interview : finding employees with high emotional intelligence

by

Lynn, Adele B.

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association ; SHRM,

Available: Copies:

6.

Cover image for A manager's guide to coaching : simple and effective ways to get the best out of your employees

A manager's guide to coaching : simple and effective ways to get the best out of your employees

A manager's guide to coaching : simple and effective ways to get the best out of your employees

by

Emerson, Brian, 1967-

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association,

Available: Copies:

7.

Cover image for Leading with kindness : how good people consistently get superior results

Leading with kindness : how good people consistently get superior results

Leading with kindness : how good people consistently get superior results

by

Baker, William F., 1942-

Format:

Books

Publication Date

2008

Excerpt:

American Management Association,

Available: Copies:

8.

Cover image for Acing the interview : how to ask and answer the questions that will get you the job

Acing the interview : how to ask and answer the questions that will get you the job

Acing the interview : how to ask and answer the questions that will get you the job

by

Beshara, Tony, 1948-

Table of contents only http://www.loc.gov/catdir/toc/ecip0725/2007033582.html

Format:

Books

Publication Date

2008

Excerpt:

American Management Association,

Available: Copies:

9.

Cover image for Strategic staffing : a comprehensive system for effective workforce planning

Strategic staffing : a comprehensive system for effective workforce planning

Strategic staffing : a comprehensive system for effective workforce planning

by

Bechet, Thomas P.

Format:

Books

Publication Date

2008

Excerpt:

American Management Association ; Society for Human Resource Management,

Available: Copies:

10.

Cover image for Persuasion IQ : the 10 skills you need to get exactly what you want

Persuasion IQ : the 10 skills you need to get exactly what you want

by

Mortensen, Kurt W.

Table of contents only http://www.loc.gov/catdir/toc/ecip086/2007049174.html

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association,

Available: Copies:

11.

Cover image for Fundamentals of project management

Fundamentals of project management

by

Lewis, James P., 1941-

Table of contents only http://www.loc.gov/catdir/toc/ecip0616/2006019308.html

Format:

Books

Publication Date

2007

Excerpt:

Fundamentals of project management / Lewis, James P., 1941-

Available: Copies:

12.

Cover image for The manager's guide to rewards : what you need to know to get the best for--and from--your employees

The manager's guide to rewards : what you need to know to get the best for--and from--your employees

The manager's guide to rewards : what you need to know to get the best for--and from--your employees

by

Jensen, Doug, 1945-

Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006012222.html

Format:

Books

Publication Date

2007

Excerpt:

American Management Association,

Available: Copies:

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American Management Association.

(6)

American Hotel & Motel Association. Educational Institute.

(2)

American Psychological Association.

(2)

(2)

Giovagnoli, Melissa.

(2)

Stroman, James.

(2)

Wauson, Jennifer.

(2)

Wilson, K. (Kevin), 1958-

(2)

(2)

American Correctional Association.

(1)

American Hotel & Lodging Association. Educational Institute.

(1)

American Marketing Association.

(1)

Anderson, Kristin, 1962- Delivering knock your socks off service.

(1)

Baker, William F., 1942-

(1)

Baron, Reuben M.

(1)

Baskerville, David.

(1)

Baskerville, Tim.

(1)

Bechet, Thomas P.

(1)

Beshara, Tony, 1948-

(1)

Bienvenu, Sherron.

(1)

Block, Martin P., 1946-

(1)

Block, Tamara Brezen.

(1)

(1)

Branham, Leigh.

(1)

Burrows, Robert P. (Robert Penn)

(1)

Byrd, Michael, 1969-

(1)

Canterucci, Jim.

(1)

(1)

Caslione, John A.

(1)

Cohen, William A., 1937-

(1)

Crawford, Richard, 1946-

(1)

Daniels, Lawrence J., 1942-

(1)

Davis, Henry A.

(1)

Dilenschneider, Robert L.

(1)

Durkin, Dianne M., 1947-

(1)

Eagly, Alice Hendrickson.

(1)

Ellis, Carol W., 1946 July 13-

(1)

Emerson, Brian, 1967-

(1)

(1)

Filipczak, Bob.

(1)

Flynn, Nancy, 1956-

(1)

Freedheim, Donald K.

(1)

Freedman, Alan, 1942-

(1)

Frisch, Michael H.

(1)

Goldman, Jeremy.

(1)

Gordon, Adam, 1964-

(1)

Hamilton, V. Lee.

(1)

Harrison, Doug, 1965-

(1)

Heagney, Joseph.

(1)

Hiam, Alexander.

(1)

Hill, Charles W. L., author.

(1)

Holland, R. William.

(1)

Jensen, Doug, 1945-

(1)

Johnson, Larry, 1947-

(1)

(1)

Kelman, Herbert C.

(1)

(1)

Kirkpatrick, Donald L.

(1)

Kirkpatrick, Donald L. How to improve performance through appraisal and coaching.

(1)

Kotler, Philip.

(1)

Kraus, Stephen.

(1)

Lauchman, Richard.

(1)

(1)

Leech, Thomas. How to prepare, stage, & deliver winning presentations.

(1)

Lewis, James P., 1941-

(1)

(1)

Lucas, Robert W.

(1)

Luecke, Richard.

(1)

(1)

Marsick, Victoria J.

(1)

Mazin, Rebecca A.

(1)

McIntosh, Perry.

(1)

McMullen, Tom, 1962-

(1)

Miles, David H.

(1)

Mitroff, Ian I.

(1)

Mortensen, Kurt W.

(1)

Murphy, Tom (Tom Aloysius), 1949-

(1)

Ninemeier, Jack D.

(1)

Norcross, John C., 1957-

(1)

O'Malley, Michael, 1954-

(1)

(1)

Ovid Technologies, Inc.

(1)

Pearson, Jim, 1965-

(1)

Performance Associates, Inc.

(1)

Performance Research Associates.

(1)

Phillips, Bob, 1947-

(1)

Piskurich, George M.

(1)

Pritchard, Christopher W., 1954-

(1)

Racom Communications.

(1)

Raines, Claire.

(1)

Richman, Larry L. (Larry Leon), 1955-

(1)

Rothwell, William J., 1951-

(1)

Ryan, Kevin, 1951-

(1)

Saigh, Robert A.

(1)

Sandler, Len, 1946-

(1)

Scott, Gini Graham.

(1)

Sihler, William W., 1937-

(1)

Silverman, George, 1942-

(1)

Simpkins, Robert A., 1945-

(1)

Smith, Shawn A., 1958-

(1)

Snyder, David P.

(1)

Spitzer, Dean R.

(1)

Stark, Mel, 1948-

(1)

Steinbock, Dan.

(1)

Stipanuk, David M.

(1)

Stroman, James. Administrative assistant's & secretary's handbook.

(1)

Taylor, James, 1937-

(1)

Taylor, Jim, 1947-

(1)

Templin, Courtney.

(1)

Thomsett, Michael C.

(1)

VandenBos, Gary R.

(1)

Wallace, Michael, 1960-

(1)

Webber, Lawrence, 1954-

(1)

Woods, Robert H.

(1)

Woods, Robert H. Quality leadership and management in the hospitality industry.

(1)

Zemke, Ron. Generations at work : managing the clash of veterans, boomers, xers, and nexters in your workplace.

(1)

Format

(74)

Electronic Resources

(1)

Item Category 1

Non-Fiction Books

Prescribed Books

Recommended Books

Material Type

Prescribed books

Recommended Books

Reference Books

Language

(75)

Library

RC Pretoria CBD

VC Durban North

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Student

Reference Material

Standard shelving location

Publication Date

Subject

Employee motivation.

(6)

(4)

Personnel management.

(4)

Project management.

(4)

Conflict management.

(3)

Employment interviewing.

(3)

Interpersonal communication.

(3)

(3)

(3)

Organizational learning.

(3)

Business presentations.

(2)

Businesspeople -- Social networks.

(2)

Customer relations.

(2)

Customer services.

(2)

Employee selection.

(2)

Employees -- Rating of.

(2)

Employees -- Training of.

(2)

Hospitality industry -- Management.

(2)

Influence (Psychology)

(2)

Information technology -- Management.

(2)

Intellectual capital.

(2)

Knowledge management.

(2)

Office practice -- Handbooks, manuals, etc.

(2)

Performance standards.

(2)

Secretaries -- Handbooks, manuals, etc.

(2)

(2)

Social networks.

(2)

Strategic planning.

(2)

Success -- Psychological aspects.

(2)

Success in business.

(2)

Active learning.

(1)

Air pilots -- United States -- Biography.

(1)

Airlines -- United States -- Employees.

(1)

Assertiveness (Psychology)

(1)

(1)

Business communication.

(1)

Business consultants.

(1)

Business cycles.

(1)

Business ethics.

(1)

Business forecasting.

(1)

Business logistics.

(1)

Business planning -- Handbooks, manuals, etc.

(1)

Business writing.

(1)

Career development -- United States.

(1)

Cell phone services industry -- History.

(1)

Communication -- Study and teaching.

(1)

Communication in management.

(1)

Communication in organizations -- Moral and ethical aspects.

(1)

Competition, International.

(1)

Computer input-output equipment -- Miscellanea.

(1)

Computer network resources -- Management.

(1)

Computer security -- Handbooks, manuals, etc.

(1)

Computer software -- Management.

(1)

Computers -- Dictionaries.

(1)

Consumer Behavior.

(1)

Core competencies.

(1)

Corporate culture -- Moral and ethical aspects.

(1)

Corporation reports -- Evaluation -- Handbooks, manuals, etc.

(1)

Corporations -- Israel -- Security measures.

(1)

Corporations -- Moral and ethical aspects.

(1)

Correctional institutions -- United States -- Management.

(1)

Crisis management -- Handbooks, manuals, etc.

(1)

Crisis management.

(1)

Data protection -- Handbooks, manuals, etc.

(1)

Data recovery (Computer science) -- Planning -- Handbooks, manuals, etc.

(1)

Debugging in computer science -- Miscellanea.

(1)

Electronic books.

(1)

Electronic data processing -- Dictionaries.

(1)

Electronic mail systems -- Management.

(1)

Emergency management -- Handbooks, manuals, etc.

(1)

Emergency management.

(1)

Emotional intelligence -- Examinations, questions, etc.

(1)

Employee empowerment.

(1)

Employee loyalty.

(1)

Employee morale.

(1)

Employee retention.

(1)

Employees -- Coaching of.

(1)

Employees -- Recruiting.

(1)

Employees -- Supervision.

(1)

Employees -- Training of -- Computer-assisted instruction -- Handbooks, manuals, etc.

(1)

Employees -- Training of -- Data processing -- Handbooks, manuals, etc.

(1)

English language -- Punctuation.

(1)

Executive coaching.

(1)

Executives -- Israel -- Interviews.

(1)

Flight crews -- United States -- Biography.

(1)

Food service management.

(1)

Generation Y -- Attitudes.

(1)

Generation Y -- Employment.

(1)

(1)

Graphic arts -- Practice.

(1)

Graphic arts -- Vocational guidance.

(1)

Group identity.

(1)

(1)

Hotels -- Design and construction.

(1)

Hotels -- Maintenance and repair.

(1)

Incentive awards.

(1)

Incentives in industry.

(1)

Industrial management.

(1)

Industrial marketing -- Management.

(1)

Industrial marketing -- Research.

(1)

Intergenerational relations.

(1)

International business enterprises -- Management.

(1)

Internet -- Miscellanea.

(1)

Internet en âeducation -- Guides, manuels, etc.

(1)

Internet in education -- Handbooks, manuals, etc.

(1)

Internet marketing.

(1)

Interpersonal conflict.

(1)

Interpersonal relations.

(1)

Israel -- Economic conditions.

(1)

Job hunting -- Handbooks, manuals, etc.

(1)

Job hunting -- United States.

(1)

Job satisfaction.

(1)

Kelman, Herbert C.

(1)

(1)

Labor discipline.

(1)

Labor market -- United States.

(1)

Labor turnover.

(1)

Management information systems.

(1)

Management techniques.

(1)

Manpower planning.

(1)

Marketing research.

(1)

Microcomputers -- Maintenance and repair -- Miscellanea.

(1)

Music -- Vocational guidance -- United States -- Handbooks, manuals, etc.

(1)

Music trade -- Vocational guidance -- United States -- Handbooks, manuals, etc.

(1)

Online social networks.

(1)

Oral communication.

(1)

Organizational commitment.

(1)

Organizational effectiveness -- Evaluation.

(1)

Organizational effectiveness.

(1)

Performance technology.

(1)

Personnel -- Formation -- Enseignement assistâe par ordinateur -- Guides, manuels, etc.

(1)

Personnel -- Formation -- Informatique -- Guides, manuels, etc.

(1)

Personnel management -- Handbooks, manuals, etc.

(1)

Persuasion (Psychology)

(1)

Problem employees.

(1)

Problem solving.

(1)

Production planning.

(1)

Professional employees -- United States.

(1)

Psychotherapy -- History.

(1)

Psychotherapy -- United States -- History.

(1)

Public Relations.

(1)

Public relations -- United States.

(1)

Public relations.

(1)

Restaurant management.

(1)

Restaurants -- Design and construction.

(1)

Restaurants -- Maintenance and repair.

(1)

Rich people -- United States.

(1)

Sales management.

(1)

Sales personnel -- Training of.

(1)

Sales promotion.

(1)

September 11 Terrorist Attacks, 2001.

(1)

Small business -- Finance.

(1)

Small business -- Management.

(1)

Social conflict.

(1)

Social marketing.

(1)

(1)

Telecommunication -- History.

(1)

Terrorism -- Israel -- Prevention.

(1)

Training -- Handbooks, manuals, etc.

(1)

Visual communication.

(1)

Wealth -- United States.

(1)

White collar workers -- Employment -- United States.

(1)

Wireless communication systems -- History.

(1)

Word-of-mouth advertising.

(1)

Work -- Psychological aspects.

(1)

Work breakdown structure.

(1)

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