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25. 
Cover image for Quality and performance excellence in higher education : Baldrige on campus
Quality and performance excellence in higher education : Baldrige on campus
by 
Sorensen, Charles W. (Charles William), 1941-2018.
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management in higher education -- United States -- Case studies.
Available: Copies:
26. 
Cover image for The management and control of quality
The management and control of quality
The management and control of quality
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
27. 
Cover image for Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
by 
Summers, Donna C. S.
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
28. 
Cover image for Continuous quality improvement in higher education
Continuous quality improvement in higher education
by 
Dew, John R.
Format: 
Books
Publication Date 
2004
Excerpt: 
Total quality management in higher education -- United States.
Available: Copies:
29. 
Cover image for Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners
Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners
Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners
by 
Kusek, Jody Zall, 1952-
Format: 
Books
Publication Date 
2004
Excerpt: 
Total quality management in government -- Developing countries -- Evaluation.
Available: Copies:
31. 
Cover image for Rethinking performance measurement : beyond the balanced scorecard
Rethinking performance measurement : beyond the balanced scorecard
Rethinking performance measurement : beyond the balanced scorecard
by 
Meyer, Marshall W.
Format: 
Books
Publication Date 
2002
Excerpt: 
Total quality management.
Available: Copies:
32. 
Cover image for Customer-driven project management : building quality into project process
Customer-driven project management : building quality into project process
Customer-driven project management : building quality into project process
by 
Barkley, Bruce, 1939-
Format: 
Books
Publication Date 
2001
Excerpt: 
Total quality management.
Available: Copies:
33. 
Cover image for Organizing for high performance : employee involvement, TQM, reengineering, and knowledge management in the Fortune 1000
Organizing for high performance : employee involvement, TQM, reengineering, and knowledge management in the Fortune 1000
by 
Lawler, Edward E., III
Format: 
Books
Publication Date 
2001
Excerpt: 
Total quality management -- United States.
Available: Copies:
34. 
Cover image for ISO 9000 quality systems handbook
ISO 9000 quality systems handbook
ISO 9000 quality systems handbook
by 
Hoyle, David.
Format: 
Books
Publication Date 
2001
Excerpt: 
Total quality management.
Available: Copies:
35. 
Cover image for Tourism management : towards the new millennium
Tourism management : towards the new millennium
Tourism management : towards the new millennium
by 
Ryan, Chris, 1945-
Publisher description http://www.loc.gov/catdir/enhancements/fy0602/99047662-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0602/99047662-t.html
Format: 
Books
Publication Date 
2000
Excerpt: 
Tourism management : towards the new millennium / Ryan, Chris, 1945-
Available: Copies:
36. 
Cover image for Marketing management
Marketing management
by 
Kotler, Philip.
Format: 
Books
Publication Date 
2000
Excerpt: 
Marketing management / Kotler, Philip.
Available: Copies:
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Evans, James R. (James Robert), 1950-
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Total quality management.
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Organizational effectiveness.
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Quality control.
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Performance -- Measurement.
(3)
Customer relations.
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