, procedures and practices at organisational level -- Human resource information systems -- International human

excellent real-time customer service through the effective use of individual account information. This

, targeting and positioning -- Marketing research and information management -- Product decisions -- Branding

-- Investment, time, and capital markets -- Information, market failure, and the role of government -- General

: Publicity; Newsworthy information; Generating news; News peg; Transparent communication -- Media theory and

management -- Public information services -- Public decision-making -- Public service delivery

-- Groups and teams -- Communication in the information age -- Wellness and stress -- Power, empowerment and

management -- Purchasing services -- Supply chain information systems and electronic sourcing -- Performance

information -- Collecting data through measurement in experimental-type research -- Gathering information in

choice -- Attention -- Memory -- Hyperbolic discounting -- Information architecture. What is information

industry where ownership, technology and information are constantly changing. --From publisher description.

Information technology.