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1.

Cover image for Please every customer : delivering stellar customer service across cultures

Please every customer : delivering stellar customer service across cultures

by

Lucas, Robert W.

Format:

Books

Publication Date

2011

Excerpt:

Intercultural communication.

Available: Copies:

2.

Cover image for Managing across cultures : concepts, policies and practices

Managing across cultures : concepts, policies and practices

Managing across cultures : concepts, policies and practices

by

Branine, Mohamed

Format:

Books

Publication Date

2011

Excerpt:

Intercultural communication.

Available: Copies:

3.

Cover image for Managing cross-cultural communication : principles and practice

Managing cross-cultural communication : principles and practice

by

Maude, Barry.

Format:

Books

Publication Date

2011

Excerpt:

Intercultural communication -- Textbooks.

Available: Copies:

4.

Cover image for Communicating across cultures at work

Communicating across cultures at work

by

Guirdham, Maureen.

Format:

Books

Publication Date

2011

Excerpt:

Intercultural communication.

Available: Copies:

5.

Cover image for Theatre & interculturalism

Theatre & interculturalism

by

Knowles, Richard Paul, 1950-

Format:

Books

Publication Date

2010

Excerpt:

Intercultural communication.

Available: Copies:

6.

Cover image for Local lives and global transformations : towards world society

Local lives and global transformations : towards world society

by

Kennedy, Paul T., 1941-

Format:

Books

Publication Date

2010

Excerpt:

Intercultural communication.

Available: Copies:

7.

Cover image for An introduction to intercultural communication : identities in a global community

An introduction to intercultural communication : identities in a global community

An introduction to intercultural communication : identities in a global community

by

Jandt, Fred Edmund.

Format:

Books

Publication Date

2010

Excerpt:

An introduction to intercultural communication : identities in a global community / Jandt, Fred

Available: Copies:

8.

Cover image for Communication between cultures

Communication between cultures

Communication between cultures

by

Samovar, Larry A.

Format:

Books

Publication Date

2009

Excerpt:

Intercultural communication.

Available: Copies:

9.

Cover image for The global public relations handbook : theory, research, and practice

The global public relations handbook : theory, research, and practice

by

Sriramesh, Krishnamurthy.

Publisher description http://www.loc.gov/catdir/enhancements/fy0914/2008023417-d.html

Format:

Books

Publication Date

2009

Excerpt:

Intercultural communication -- Handbooks, manuals, etc.

Available: Copies:

10.

Cover image for International management : culture and beyond

International management : culture and beyond

International management : culture and beyond

by

Mead, Richard.

Format:

Books

Publication Date

2009

Excerpt:

Intercultural communication.

Available: Copies:

11.

Cover image for Global public relations : spanning borders, spanning cultures

Global public relations : spanning borders, spanning cultures

Global public relations : spanning borders, spanning cultures

by

Freitag, Alan.

Format:

Books

Publication Date

2009

Excerpt:

Intercultural communication.

Available: Copies:

12.

Cover image for International management : a cultural approach

International management : a cultural approach

by

Rodrigues, Carl.

Format:

Books

Publication Date

2009

Excerpt:

Intercultural communication.

Available: Copies:

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Du Plooy-Cilliers, F. (Franzél)

(4)

Louw, M. (Marianne)

(4)

(3)

Jandt, Fred Edmund.

(3)

McDaniel, Edwin R.

(3)

Porter, Richard E.

(3)

Samovar, Larry A.

(3)

Sriramesh, Krishnamurthy.

(3)

Varner, Iris I.

(3)

Guirdham, Maureen.

(2)

Hofstede, Geert, 1928-

(2)

Marquardt, Michael J.

(2)

Martin, Judith N.

(2)

(2)

Mendenhall, Mark E., 1956-

(2)

Mueller, Barbara, 1958-

(2)

Nakayama, Thomas K.

(2)

(2)

Thomas, David C. (David Clinton), 1947-

(2)

Verčič, Dejan.

(2)

(1)

Andrews, Tim G., 1968-

(1)

(1)

Backman, Michael, 1967-

(1)

Bamossy, Gary J., 1949-

(1)

Barsoux, Jean-Louis.

(1)

Beamer, Linda. Intercultural communication in the global workplace.

(1)

Bentley, Jerry H., 1949-2012.

(1)

Berg, Astrid, 1950-

(1)

Berger, Nancy O., 1951-

(1)

Bhagat, Rabi S., 1950-

(1)

Bobes, Norman S.

(1)

Bobes, Toby, 1940-

(1)

Bond, Michael Harris, 1944-

(1)

(1)

Branine, Mohamed

(1)

(1)

Butler, Charlotte.

(1)

Byram, Michael.

(1)

Bührig, Kristin.

(1)

Cambie, Silvia.

(1)

Chernotsky, Harry Ira.

(1)

Christopher, Elizabeth M.

(1)

Churchill, Eton, 1964-

(1)

Clifford, James, 1945-

(1)

Coffin, Caroline, 1958-

(1)

Copeland, Michael J.

(1)

Costa, Janeen Arnold.

(1)

(1)

Curtin, Patricia A. (Patricia Ann), 1955-

(1)

Dissanayake, Wimal.

(1)

Doctoroff, Tom.

(1)

DuFon, Margaret A., 1950-

(1)

Earley, P. Christopher.

(1)

Ekachai, Daradirek.

(1)

Ess, Charles, 1951-

(1)

Euro-Asia Management Studies Association. Conference (18th : 2001 : Free University Berlin)

(1)

Fleming, Michael (Michael P.)

(1)

(1)

Frith, Katherine Toland.

(1)

Gaither, Thomas Kenneth.

(1)

Gallois, Cynthia.

(1)

Gambetti, Rossella.

(1)

Giles, Howard, 1946-

(1)

Gudykunst, William B.

(1)

Halualani, Rona Tamiko.

(1)

Harindranath, Ramaswami, 1959-

(1)

Harris, Tina M.

(1)

Harris, Tina M., author.

(1)

Hatfield, April Lee.

(1)

Hepp, Andreas, author.

(1)

Hitchcock, Peter.

(1)

Hobbs, Heidi H.

(1)

Hofstede, Gert Jan.

(1)

(1)

Horvath, Lisa, 1964-

(1)

Kachru, Braj B.

(1)

Kachru, Yamuna.

(1)

Kagitcibasi, Cigdem.

(1)

Kashlak, Roger J.

(1)

Kelly-Holmes, Helen, 1968-

(1)

Kennedy, Paul T., 1941-

(1)

Kiesling, Scott F.

(1)

Kim, Young Yun.

(1)

(1)

Knowles, Richard Paul, 1950-

(1)

Koester, Jolene.

(1)

Laroche, Lionel.

(1)

Lawson, Diana R.

(1)

Lee, Julie, 1948-

(1)

Lengel, Laura B.

(1)

Lewis, Richard D.

(1)

Lewis, Richard D. (Richard Donald), 1930-

(1)

(1)

Liu, Shuang, 1959-

(1)

(1)

Lowe, G. I. (Genevieve Isabelle)

(1)

Lucas, Robert W.

(1)

Lustig, Myron W.

(1)

Macquarie University.

(1)

(1)

Miller, Jennifer.

(1)

Morley, David, 1949-

(1)

Neher, William W.

(1)

Nelson, Cecil L.

(1)

Neuliep, James William, 1957-

(1)

Neuliep, James William, 1957-, author.

(1)

(1)

Open University.

(1)

(1)

Orbe, Mark P., author.

(1)

(1)

Parker, Charles H., 1958-

(1)

Parkinson, Michael G.

(1)

Paulston, Christina Bratt, 1932-

(1)

Phatak, Arvind V.

(1)

Polezzi, Loredana.

(1)

Ponzanesi, Sandra.

(1)

Potoker, Elaine S. (Elaine Sharon)

(1)

Puffer, Sheila M.

(1)

Quigley, Stephen P. (Stephen Patrick), 1927-

(1)

Rangel, Elizabeth S.

(1)

(1)

Risager, Karen, 1947-

(1)

Rodrigues, Carl.

(1)

(1)

Rosman, Abraham.

(1)

Rubel, Paula G.

(1)

(1)

Schmidt, Wallace V., 1946-

(1)

Schneider, Susan C.

(1)

Schuster, Camille Passler, 1950-

(1)

Scollon, Ronald, 1939-

(1)

Scollon, Suzanne B. K.

(1)

Sekimoto, Sachi. editor.

(1)

Senghaas, Dieter, 1940-

(1)

Shohat, Ella, 1959- author.

(1)

Silverthorne, Colin P. (Colin Patric)

(1)

Smith, Peter B.

(1)

Sorrells, Kathryn. editor.

(1)

Stahl, Günter K., 1966-

(1)

Stam, Robert, 1941- author.

(1)

Stokes, Ashli Quesinberry.

(1)

(1)

(1)

Thije, Jan D. ten.

(1)

Thomas, David C. (David Clinton), 1947- Essentials of international management.

(1)

Thombre, Avinash.

(1)

Usunier, Jean-Claude.

(1)

(1)

Volčič, Zala.

(1)

Walker, Danielle Medina.

(1)

Walker, Thomas.

(1)

Walsh, Michael, 1948-

(1)

Warren, John T., 1974-

(1)

Warren, Thomas L.

(1)

Wilson, Rob, 1927-

(1)

Wise, J. Macgregor (John Macgregor)

(1)

(1)

Format

(107)

Electronic Resources

(3)

(1)

Item Category 1

Prescribed Books

Material Type

Audio-visual Material

Language

(111)

Shelf Location

On-Shelf Lecturer

On-Shelf Student

Publication Date

Subject

Intercultural communication.

(80)

International business enterprises -- Management -- Social aspects.

(6)

Communication and culture.

(5)

Communication, International.

(5)

(5)

Diversity in the workplace.

(5)

Intercultural communication -- South Africa.

(5)

Intercultural communication -- United States.

(5)

Interpersonal communication.

(5)

Culture and globalization.

(4)

Globalization -- Social aspects.

(4)

International business enterprises -- Management.

(4)

International business enterprises -- Social aspects.

(4)

Interpersonal communication -- South Africa.

(4)

Management -- Cross-cultural studies.

(4)

(3)

Business communication -- Cross-cultural studies.

(3)

Business communication -- Social aspects.

(3)

Communication in management -- Social aspects.

(3)

Corporate culture.

(3)

(3)

Intercultural communication -- Handbooks, manuals, etc.

(3)

International business enterprises -- Management -- Case studies.

(3)

International business enterprises.

(3)

Management -- Social aspects.

(3)

Personnel management -- Cross-cultural studies.

(3)

Public relations -- Cross-cultural studies.

(3)

Public relations.

(3)

Translating and interpreting.

(3)

Communication in management -- Cross-cultural studies.

(2)

Communication in organizations.

(2)

Communication in personnel management.

(2)

Communication interculturelle.

(2)

Consumer behavior -- Cross-cultural studies.

(2)

Corporate culture -- Cross-cultural studies.

(2)

Cross-cultural orientation.

(2)

Cultural pluralism -- United States.

(2)

Cultural pluralism.

(2)

Culture diffusion.

(2)

English language -- Foreign countries.

(2)

Ethnopsychology.

(2)

Intercultural communication -- Asia.

(2)

Intercultural communication -- Case studies.

(2)

Intercultural communication -- Study and teaching.

(2)

Intercultural communication in motion pictures.

(2)

Intergroup relations.

(2)

International business enterprises -- Management -- Cross-cultural studies.

(2)

International business enterprises -- Personnel management -- Cross-cultural studies.

(2)

Language and culture.

(2)

Multiculturalism.

(2)

Public relations -- Cross-cultural studies -- Handbooks, manuals, etc.

(2)

(2)

United States -- Ethnic relations.

(2)

United States -- Race relations.

(2)

Aboriginal Australians -- Languages -- Social aspects.

(1)

Aboriginal Australians -- Languages.

(1)

(1)

(1)

(1)

Advertising -- Language.

(1)

Advertising -- Social aspects.

(1)

Advertising media planning.

(1)

America -- Commerce -- History -- 17th century.

(1)

America -- Ethnic relations.

(1)

America -- History -- To 1810.

(1)

Asia -- Civilization.

(1)

Asia -- Foreign economic relations -- Europe -- Congresses.

(1)

(1)

BUSINESS & ECONOMICS / Business Communication / General.

(1)

BUSINESS & ECONOMICS / Management.

(1)

BUSINESS & ECONOMICS / Workplace Culture.

(1)

Blacks in literature.

(1)

Boundaries -- Psychological aspects.

(1)

Business communication -- Textbooks.

(1)

Business communication.

(1)

Business planning -- Asia.

(1)

Caribbean Area -- In literature.

(1)

Civilization, Modern -- 1950-

(1)

Civilization, Modern.

(1)

Communication -- Problems, exercises, etc.

(1)

Communication -- Social aspects.

(1)

Communication and culture -- China.

(1)

Communication en marketing international.

(1)

Communication in ethnology.

(1)

Communication in management.

(1)

Communication in marketing -- Social aspects.

(1)

Communication in organizations -- Cross-cultural studies.

(1)

Communicative competence -- United States.

(1)

Community life -- History.

(1)

Comparative civilization.

(1)

Competition, International -- Congresses.

(1)

Consumers -- China -- Attitudes.

(1)

Consumers' preferences -- China.

(1)

Cultural fusion and the arts.

(1)

Cultural pluralism in literature.

(1)

Cultural relations in literature.

(1)

Cultural relations.

(1)

Culture conflict.

(1)

Culture in motion pictures.

(1)

(1)

Customer relations.

(1)

Customer services.

(1)

Developing countries -- Civilization -- Western influences.

(1)

Developing countries -- Civilization.

(1)

Developing countries -- Intellectual life.

(1)

Developmental psychology -- South Africa.

(1)

Diversity in the workplace -- Management.

(1)

(1)

(1)

Economic development.

(1)

Emigration and immigration -- Social aspects.

(1)

English language -- Social aspects -- Foreign countries.

(1)

English language -- Spoken English -- Study and teaching (Secondary)

(1)

English language -- Study and teaching (Secondary) -- Australia.

(1)

English language -- Study and teaching (Secondary) -- Foreign speakers.

(1)

English language -- Study and teaching (Secondary) -- Social aspects.

(1)

English language -- Study and teaching -- Foreign speakers.

(1)

English language -- Variation -- Foreign countries.

(1)

English language -- Variation.

(1)

Ethnicity -- Cross-cultural studies.

(1)

Ethnology -- Authorship.

(1)

Ethnology -- Field work.

(1)

Ethnology -- Philosophy.

(1)

Etnische betrekkingen.

(1)

Europe -- Civilization -- 16th century.

(1)

Europe -- Civilization -- 17th century.

(1)

Europe -- Civilization -- 18th century.

(1)

Europe -- Foreign economic relations -- Asia -- Congresses.

(1)

Export marketing -- Social aspects.

(1)

Export marketing.

(1)

Feminism -- Cross-cultural studies.

(1)

France -- Colonies -- America -- History -- 17th century.

(1)

Geestelijke gezondheidszorg.

(1)

Great Britain -- Colonies -- America -- History -- 17th century.

(1)

Group identity -- Australia.

(1)

Group identity -- South Africa.

(1)

Group identity.

(1)

High technology industries -- Management.

(1)

History, Modern.

(1)

Human geography.

(1)

Identity (Psychology)

(1)

Identity (Psychology) -- Australia.

(1)

Immigrants -- Australia -- Education (Secondary)

(1)

Imperialism in motion pictures.

(1)

Individualism -- History.

(1)

Individuality -- History.

(1)

Industrial management -- Asia -- Congresses.

(1)

Industrial management -- Cross-cultural studies.

(1)

Industrial management -- Europe -- Congresses.

(1)

Industrial management.

(1)

Infant psychology -- South Africa.

(1)

Influence (Literary, artistic, etc.)

(1)

Information society -- Cross-cultural studies.

(1)

Information technology -- Social aspects -- Cross-cultural studies.

(1)

Intercountry marriage.

(1)

Intercultural communication -- America -- History -- 17th century.

(1)

Intercultural communication -- Asia -- Congresses.

(1)

Intercultural communication -- Australia.

(1)

Intercultural communication -- China.

(1)

Intercultural communication -- Developing countries.

(1)

Intercultural communication -- Europe -- Congresses.

(1)

Intercultural communication -- History.

(1)

Intercultural communication -- Pacific Area.

(1)

Intercultural communication -- Textbooks.

(1)

Intercultural communication in literature.

(1)

Interculturele communicatie.

(1)

Intermarriage -- Psychological aspects.

(1)

(1)

International business enterprises -- Asia -- Management.

(1)

International business enterprises -- Personnel management.

(1)

International cooperation.

(1)

International education -- Congresses.

(1)

International organization -- Personnel management.

(1)

International relations.

(1)

International trade -- Congresses.

(1)

Internationale marketing.

(1)

Internationales Marketing.

(1)

Interpersonal communication -- United States.

(1)

Interpersoonlijke communicatie.

(1)

James, C. L. R. (Cyril Lionel Robert), 1901-1989 -- Criticism and interpretation.

(1)

Jungian psychology -- South Africa.

(1)

LANGUAGE ARTS & DISCIPLINES -- Linguistics -- Sociolinguistics.

(1)

Language and languages -- Study and teaching -- Foreign speakers.

(1)

Languages in contact.

(1)

(1)

Manpower planning.

(1)

Marital psychotherapy.

(1)

Marketing -- China.

(1)

Marketing -- Social aspects.

(1)

Mass media and culture -- Developing countries.

(1)

Mass media and culture.

(1)

Mental health -- Netherlands.

(1)

Motion pictures -- Developing countries.

(1)

Motion pictures -- Political aspects.

(1)

Motion pictures and globalization.

(1)

Multicultural education -- Congresses.

(1)

Multiculturalism -- Economic aspects.

(1)

Multiculturalism -- United States.

(1)

Multiculturalism in motion pictures.

(1)

Multilingualism -- Economic aspects.

(1)

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