criminality -- Modern biosocial perspectives of criminal behavior -- Early social structure and strain

and behavior -- 7. Service vreakdowns and recovery -- 8. Cusomer service in a diverse world -- 9

Organizational behavior.

Consumer Behaviour 5th Roberts-Lombard, Mornay

2. Ethical and legal issues in selling -- Chapter 3. Buying behavior and the buying process

Consumer behaviour / Hoyer, Wayne D., author.

Organizational behavior.

customer behavior, such as Whatever-Whenever-Wherever (WWW) and the differences between Generations X, Y, Z

Behavior -- 6. Business Markets and Business Buyer Behavior -- Part 3 Desingning a Customer Value

questions. It focuses on key topics like ideology, citizenship, voting behavior, leadership and foreign

Strategic social marketing : for behaviour & social change / French, Jeff, author.

Organisational behaviour / Moerdyk, Alwyn