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25. 
Cover image for Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
by 
Dishongh, Rhonda, 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
Patient Satisfaction -- Personal Narratives.
Available: Copies:
26. 
Cover image for Innovation and creativity : pillars of the future global economy
by 
De Beule, Filip, 1970-
Format: 
Books
Publication Date 
2013
Excerpt: 
Paula Africano -- 6.The effect of export promotion programs on export satisfaction: a study in the
Available: Copies:
27. 
Cover image for The fundamentals of political science research
by 
Kellstedt, Paul M., 1968-
Format: 
Books
Publication Date 
2013
Excerpt: 
? Three Examples from Political Science -- 3.3.1.Life Satisfaction and Democratic Stability -- 3.3.2.Race
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28. 
Cover image for Marketing strategy : the thinking involved
by 
Hill, Mark E., 1957-
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Marketing Thinking Challenge 2.1: Appropriating Satisfaction in a Consumer Situation -- Marketing Thinking
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29. 
Cover image for Outlaw : fight for your customers & sell without fear
by 
Leyshan, Trent, author.
Format: 
Regular print
Publication Date 
2013
Excerpt: 
the market's expectations, delivering unique experiences that build value and inspire satisfaction
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30. 
Cover image for Psychological testing and assessment : an introduction to tests and measurement
by 
Cohen, Ronald Jay.
Format: 
Books
Publication Date 
2013
Excerpt: 
Satisfaction, Organizational Commitment, And Organizational Culture -- Job Satisfaction -- Organizational
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31. 
Cover image for The millionaire dropout : fire your boss. do what you love. reclaim your life!
by 
Stanzione, Vince.
Format: 
Books
Publication Date 
2013
Excerpt: 
Job satisfaction.
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32. 
Cover image for Relationship marketing and customer relationship management
by 
Berndt, Adele.
Format: 
Books
Publication Date 
2012
Excerpt: 
Consumer satisfaction.
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33. 
Cover image for Product innovation toolbox : a field guide to consumer understanding and research
by 
Beckley, Jacqueline H.
Format: 
Books
Publication Date 
2012
Excerpt: 
/ Dulce Paredes -- 7.1.1.Understanding the fundamental of consumer satisfaction - Kano satisfaction survey
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34. 
Cover image for Website optimization : an hour a day
by 
Page, Rich.
Format: 
Books
Publication Date 
2012
Excerpt: 
Insights from Visitor Satisfaction and Feedback Tools -- Monday: Learn the Importance of the Voice of Your
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35. 
Cover image for Online consumer behavior : theory and research in social media, advertising, and e-tail
by 
Close, Angeline, editor.
Format: 
Books
Publication Date 
2012
Excerpt: 
Attractiveness Affect Purchase Outcomes? / Iryna Pentina -- 3.Overcoming Human Limits Through the Satisfaction of
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36. 
Cover image for Health systems, health, wealth and societal well-being : assessing the case for investing in health systems
by 
McKee, Martin.
Format: 
Books
Publication Date 
2012
Excerpt: 
and satisfaction -- 9. Assessing health reform trends in Europe -- 10. Performance measurement for
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