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Cover image for The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

by

Hodge, Richard.

Format:

Books

Publication Date

2006

Excerpt:

Marketing.

Available: Copies:

2.

Cover image for Selling hospitality : a situational approach

Selling hospitality : a situational approach

by

McNeill, Richard G.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1302/2005050890-d.html

Format:

Books

Publication Date

2006

Excerpt:

Hospitality industry -- Marketing.

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3.

Cover image for How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships

How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships

by

Snyder, David P.

Format:

Books

Publication Date

2001

Excerpt:

Marketing.

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